Federica Fiorillo
Receptionist at Brasseria Family- Claim this Profile
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Experience
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Brasseria Family
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United Kingdom
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Hospitality
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1 - 100 Employee
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Receptionist
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Jun 2022 - Present
• Draw up client bookings for tables and ensure that tables are set before clients’ arrival • Manage the front desk by receiving incoming calls, greeting and attending to customers • Inform guests about the availability of tables and direct them to the tables • Keep clear records of payments received and make detailed notes of balance payments • Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints • Draw up client bookings for tables and ensure that tables are set before clients’ arrival • Manage the front desk by receiving incoming calls, greeting and attending to customers • Inform guests about the availability of tables and direct them to the tables • Keep clear records of payments received and make detailed notes of balance payments • Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints
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TUO United Tourism Organization
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Italy
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Travel Arrangements
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1 - 100 Employee
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Turismo
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2018 - Sep 2023
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Education
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Academy National Hostess
Diploma -
Turismo Livia Bottardi
Diploma, Tourism