Federico Mangiagalli

Receptionist at Ostello Bello
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Contact Information
us****@****om
(386) 825-5501
Location
IT
Languages
  • English Full professional proficiency
  • Spanish Full professional proficiency
  • Italiano Native or bilingual proficiency

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Credentials

  • BIIAB Level 2 Award In Health and Safety in the Workplace
    British Institute of Innkeeping: Scotland
    Feb, 2020
    - Sep, 2024
  • Cloudbeds Hospitality Management Software
    Cloudbeds
  • Mews Property Management System
    Mews

Experience

  • Ostello Bello
    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Sep 2022 - Present

      Front desk receptionist at Ostello Bello Grande in Milan. Main duties: check-ins/ check-out, answering mail and phone, back office, monitoring the reviews and working with OTA's (Hostelworld, Booking.com, Agoda, Expedia). Working with several hospitality apps such as Bounce, Flexkeeping, Goki (smart locks), Mews PMS Hostelworld Awards: -2017 Best Large Hostel in the World -2019 Best Hostel Chain in the World -2019 Most Popular Hostel in Milan Front desk receptionist at Ostello Bello Grande in Milan. Main duties: check-ins/ check-out, answering mail and phone, back office, monitoring the reviews and working with OTA's (Hostelworld, Booking.com, Agoda, Expedia). Working with several hospitality apps such as Bounce, Flexkeeping, Goki (smart locks), Mews PMS Hostelworld Awards: -2017 Best Large Hostel in the World -2019 Best Hostel Chain in the World -2019 Most Popular Hostel in Milan

  • La Banda Rooftop Hostel
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Receptionist / Assistant Manager
      • Sep 2021 - Aug 2022

      Front desk receptionist, events organizer and management support. Working with Cloudbeds System Hostelworld Awards: - 2015 Best Hostel in Spain and 4th worldwide - 2017 Best Hostel in Spain and 6th worldwide - 2019 5th best female solo hostel worldwide Front desk receptionist, events organizer and management support. Working with Cloudbeds System Hostelworld Awards: - 2015 Best Hostel in Spain and 4th worldwide - 2017 Best Hostel in Spain and 6th worldwide - 2019 5th best female solo hostel worldwide

  • Planit
    • New Zealand
    • Travel Arrangements
    • 1 - 100 Employee
    • Project Assistant
      • Jul 2021 - Sep 2021

      Project assistant: To support with creating clients & suppliers event briefs and assisting with company admin. Project assistant: To support with creating clients & suppliers event briefs and assisting with company admin.

  • Helpling
    • Germany
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Press Officer
      • Sep 2015 - Feb 2016

      Press officer: translation of press releases from English to Italian and digital marketing Press officer: translation of press releases from English to Italian and digital marketing

Education

  • The Manchester Metropolitan University
    Master's degree, International Events Management
    2019 - 2022
  • BROWNS English Language School
    2018 - 2018
  • Università di Pavia
    Bachelor's degree, Communication, Innovation and Multimedia
    2013 - 2018
  • Universitat Autònoma de Barcelona
    Erasmus Project
    2014 - 2015

Community

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