Lead Consultant

• Jul 2022 - Present

Consultant

• Jan 2021 - Jun 2022

Internship Consultant

• Feb 2020 - Dec 2020

DB Results is a leading strategic consulting and technology company working with a Government and Corporate focus including Utilities, Financial Services, Telecommunications, Retail and Health. We provide a full range of consulting services and implement end-to-end solutions that deliver real business value.

Professional Sales

• Jul 2018 - Dec 2020

• Elevate customer's instore experience by providing seamless customer service • Build rapport with customers by sharing specialized product knowledge • Share in-depth understanding of brands and trends in the department • Conducted transactions, managed returns and performed efficiently during stock-take • Elevate customer's instore experience by providing seamless customer service • Build rapport with customers by sharing specialized product knowledge • Share in-depth understanding of brands and trends in the department • Conducted transactions, managed returns and performed efficiently during stock-take

Team Lead / Business Analyst

• Mar 2019 - May 2019

• Collaborate in a multi-disciplinary team and Co-develop Arthritix - A Web application for forecasting, tracking and managing pain levels for people living with Arthritis. • Research and define the problem space by looking into open data sources. • Communicate with the project sponsors to understand functional and non-functional requirements. • Solicit user requirements by defining various epics and user stories. • Prepare various project documentation such as business proposal, iteration reports and technical documents. • Produce the user journey map and content for a product video proposing the website to project sponsors. • Prepare the low and high-fidelity user interface of the application. • Perform unit testing, regression testing and integration testing on the final developed web application.

Summer Intern

• Dec 2018 - Feb 2019

• Participate in requirement gathering and impact analysis by conducting stakeholder meetings, workshops and other operational readiness activities. • Translate business requirements into project deliverables such as requirement specifications, use cases and user stories • Showcase the design solution to the stakeholders and architects using workflow/process diagrams and prototypes • Transform the service center’s reporting structure into an online-integrated platform implementing a digital reporting interface using Macros and VBA Scripting • Participate in the requirement gathering, impact analysis, defect triage calls and data-driven defect resolution • Managed client User Acceptance Testing(UAT) in the SDLC process • Provide defect management and problem solving to unblock critical activities as ongoing support

Inside Sales Executive

• Apr 2017 - Jun 2017

• Worked with Microsoft for telemarketing of cloud products such as Dynamics 365• Analyzed quantitative and qualitative data for marketing campaigns using surveys• Assisted in marketing promotional activities (e.g. direct mail and tele-calling)• Managed and updated the company CRM with lead opportunities• Organized marketing events

Marketing Intern

• Mar 2017 - Apr 2017

Intern

• Nov 2016 - Nov 2016

System Engineer

• Nov 2014 - Jan 2016

• Worked extensively in the development, delivery and change management process• Designed compatible User Interfaces for responsive web applications for all devices• Executed full lifecycle of software development – waterfall and agile• Documented business requirements, design specifications and test plans• Worked with several technologies mainly, HTML5, CSS3, jQuery UI, JavaScript, ASP.NET MVC, Bootstrap UI• Spearheaded a team of 3 system engineer trainees, in an agile manner, to successfully resolve UI modification issues which came up while transforming a software application from basic HTML, CSS to Bootstrap with ASP.NET• Provided daily support and resolution for issues raised by all users of our organization and bug fixing

Systems Engineer Trainee

• Jul 2014 - Oct 2014

Underwent training in ASP.NET MVC and Design Thinking by Dr. Vishal Sikka