Febi Saputra

Staff Contact Center at KFC Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
ID
Languages
  • English Professional working proficiency
  • Indonesian Native or bilingual proficiency

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Bio

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Asyifa N.

Have logical critical thinking. Passionate in solving problems through brainstorming. A good partner to have discussions with.

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Credentials

  • SEO 101
    Skill Academy by Ruangguru
    Aug, 2020
    - Nov, 2024
  • Administrative Assisstant
    Badan Nasional Sertifikasi Profesi (BNSP)
    Sep, 2019
    - Nov, 2024

Experience

  • KFC Indonesia
    • Indonesia
    • Retail
    • 400 - 500 Employee
    • Staff Contact Center
      • Nov 2022 - Present

      • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.• Provide accurate, valid and complete information.

    • Barista
      • Feb 2014 - Oct 2022

      • Responsible to maintain running the counter from sanitation, service, andreport.• Create monthly reports from in-out stock to the efficiency.• Create purchases order to fullfill store stock’s.• Coordinate with vendors and technicians to support well prepared stocks andequipment.

Education

  • Universitas Pamulang
    Sarjana Sastra, English Language and Literature/Letters
    2015 - 2019

Community

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