Experience

TRG Screen

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Market Data Analyst/Manager - Managed Services

  • Jun 2023 - Present



Citi

• United States
• Financial Services
• 700 & Above Employee

• Assistant Vice President - Market Data Senior Inventory Analyst/Team Lead

  • Oct 2017 - Jun 2023

  Key Responsibilities:Liaise between Invoicing, Ordering, Procurement and Business Advisory teams to obtain necessary information, ensuring Market Data information is updated in the system and invoices can be paid within agreed payment terms.Ensure that Market Data information is updated to reflect contractual requirements understanding implications to Ordering, Invoicing & Financial Reporting functions.Management of Optimize Spend Helpdesk queries, ensuring Service Level Agreements are met.Coordination with various Market Data teams to manage enhancement requests and upgrades to the Optimize Spend system.Coordinate UAT testing before Optimize Spend upgrades are implemented in Production. Create a detailed project testing plan to monitor and track the progress.Management of Inventory Updates Service Now Tickets.Analyze month-end validation reports and provide detailed commentary.Identify and drive Inventory clean-up projects.Ensure that queries and concerns which are raised are attended to and resolved in a timely manner.Run regular reports and work with various teams to ensure Market Data information remains up to date.Act as an Owner of Market Data processes and constantly work to reengineer and improve. Show less

• Onboarding Support Team Lead/Senior Onboarding Analyst

  • Mar 2015 - Sep 2017

  Key Responsibilities:Central point of contact for Non Employee invoicing/billing queries.Provide project management support with ad-hoc projects/initiatives.Produce reports/analyse large volumes of data using VLookups & Pivot tables (Non Employee Timesheet invoicing reports, team performance metrics, AB&C metrics, MSST Renault RJ approval review file/ICG Monthly Leavers compliance report/Contractor Expiry reporting & reconciliation).Act as a principal On-Boarder for defined business areas across EMEA including the following: Performs On-Boarding, Maintenance and Off-boarding activities for the Non-Employee Management System (NEMS); Maintenance of accurate systems data during Non-Employee life cycle, including verification of all funding approvals; Act as SME for business area regarding Non-Employee Management, including wide spectrum of Senior Stakeholders; Understand, Interpret and ensure compliance to Citi policies regarding Non-Employee Management; Ensure stakeholders follow documented processes regarding Non-Employee Management; Managing and Prioritizing a workload of queries to resolution within SLAs including email and phone calls; Identifying, delivering and supporting process improvements, automation, quality/controls around team excellence and contribute/lead in team meetings.Direct day to day responsibility for the US Onboarding Support team members including meeting the SLAs associated with this function for Renewals, Data Changes and terminations.Monitor workflow and the quality/speed of service delivery.Act as an escalation point for the team should there be any operational issues.Act as deputy for On-Boarding team lead, covering planned and unplanned absence as first point of contact. Includes responsibility for training, assisting with recruitment and acting as mentor for all new recruits in the EMEA On-Boarding team. Monthly Audit’s/Quality Assurance (MCA) Show less

• Non Employee Onboarding Analyst

  • Jul 2012 - Apr 2015



SHS Group

• Food and Beverage Services
• 100 - 200 Employee

• Accounts Payable Assistant

  • Feb 2012 - May 2012



Citi

• United States
• Financial Services
• 700 & Above Employee

• Software Asset Management Analyst

  • Sep 2011 - Dec 2011



Foster's Group

• Australia
• 1 - 100 Employee

• Accounts Payable Assistant

  • Jan 2011 - May 2011



FG Wilson

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 200 - 300 Employee

• Invoicing Analyst

  • May 2010 - Nov 2010



Northern Ireland Water

• United Kingdom
• Utilities
• 400 - 500 Employee

• Accounts Payable Assistant

  • Oct 2009 - May 2010

• Accounts Receivable Assistant

  • Jun 2009 - Oct 2009