Fe Arosa

Customer Service Supervisor at AB HEINEKEN Philippines Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Manila, National Capital Region, Philippines, PH

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Credentials

  • CIVIL SERVICE SUB-PROFESSIONAL EXAMINATION
    Civil Service Commission
    Mar, 1988
    - Nov, 2024

Experience

    • Philippines
    • Food and Beverage Services
    • 1 - 100 Employee
    • Customer Service Supervisor
      • Nov 2016 - Present

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • LOGISTICS SUPERVISOR
      • Jun 2014 - Nov 2016

      • Performs various responsible clerical functions under general supervision to relieve Dean/Head concerned of administrative and clerical details.• Designs system of filing and retrieving records.• Schedules appointments and entertain phone calls.• Exercise control in the issuance and release of communication to units/people concerned.• Sorts communications/correspondence coming from within and outside of the school.• Exercise judgment in making decisions according to established procedures and regulations.• May train and supervise other clerical staff in the units. Show less

    • LOGISTICS ANALYST
      • Nov 1993 - Jun 2014

      • Responsible for maintaining the optimal level of inventory of stocks in every sales office by means of the following:1. Proper monitoring of stocks produced in plant as well as the sales and inventory of every sales office. 2. Efficient scheduling of deliveries.3. Monitoring of deliveries to destinations.4. Verifying with the recipient sales office if the stocks were received by sending a summary of stocks shipped-out every month to be compared with their actual stocks received record. Show less

    • CLAIMS COORDINATOR
      • Jun 1993 - Jun 1994

      • Responsible for processing, filing, and monitoring of payment of damages incurred in every delivery.

Education

  • Polytechnic University of the Philippines
    Bachelor's degree, Accounting
    1986 - 1990

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