Business Process Consultant

• Mar 2020 - Present

Digital Signage Project Manager

• Oct 2017 - Aug 2019

In charge of maintaining product backlog, implementing scrum, as well as planning, executing and maintaining a broad range of technology solutions. Collaborate with different departments and organization’s leadership in developing solutions and organizational improvements. Key projects I’ve managed include: ★ Scrum Implementation: Spearheaded the conversion of the development team to scrum, following agile guidelines and procedures. After initial implementation, added extreme programming concepts to further improve the performance of the organization. Show less

IT Project Manager

• Mar 2009 - Oct 2017

In a diverse role drawing on my 10+ years of technical experience, I manage the IT operations, websites, and projects for this 180-distributor purchasing cooperative in the construction materials industry. I provide timely data analysis, reporting, and digital marketing best practices to cooperative members and corporate executives. I expertly allocate project resources and tools to deliver solutions such as cloud services, contact management software, and security procedures. Key projects I’ve managed include: ★ Digital Signage: Spearheaded a nationwide program to install and maintain more than 100 point-of-sale digital signage units across the U.S. and Canada, generating an additional $80K in annual advertising revenue and reducing cost per installation by 50% ★ Web Development: Rebuilt main website, developed a new companion site for marketing to an additional client base, and created a unique “pricing portal” tool allowing field adjusters from partnering insurance firms to obtain real-time material pricing in over 60 U.S. markets. Oversaw administration and troubleshooting for 30+ corporate and member websites. Show less

Graphic Arts Manager

• Apr 2008 - Oct 2008

In charge of printing processes and technology for this custom ceramic goods producer, I simplified the printing procedures and coached staff users for greater accuracy and print quality. I also configured and maintained specialized printing technology, and added a catalog of images and products to streamline pre-production activities. Some achievements from my time at JEM Expressions include: ★ Boosting brand identity and online traffic by developing a new company website. ★ Recommending and installing new software, which allowed for the expansion of services with minimal impact to the technology budget. Show less

3D Supervisor

• Dec 2006 - Apr 2008

Hired at GPLegacy to design and produce 3D graphics for simulated racing programs, I also covered for my manager during an extended leave and was promoted to a supervisory role. I coordinated and directed the workload, projects, and deadlines of a remote team of three graphic designers. I also delivered graphics and materials for key sponsorship and marketing campaigns, such as the 2007 Mexican A1GP Race. Hired at GPLegacy to design and produce 3D graphics for simulated racing programs, I also covered for my manager during an extended leave and was promoted to a supervisory role. I coordinated and directed the workload, projects, and deadlines of a remote team of three graphic designers. I also delivered graphics and materials for key sponsorship and marketing campaigns, such as the 2007 Mexican A1GP Race.