Experience

Ford Trucks España

• Spain
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Aftersales Area Manager

  • Nov 2020 - Present



Scania Group

• Sweden
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Área Tecnical and Commercial Manager

  • May 2008 - Jan 2019

  - Technical Manager Department for Used Vehicles for Spain and Portugal (01.04.2012-) * Coordination of protocols, guidelines and training for the pre-commercialization of Vehicles in the Dealer network in Spain and Portugal. * Prospecting, sale of vehicles to end customers and post-sale monitoring. * Coordination of agreements with external suppliers and customers. * Support and study of vehicle marketing options with the rest of the Company´s Departments. * Prospecting and Sale… Show more - Technical Manager Department for Used Vehicles for Spain and Portugal (01.04.2012-) * Coordination of protocols, guidelines and training for the pre-commercialization of Vehicles in the Dealer network in Spain and Portugal. * Prospecting, sale of vehicles to end customers and post-sale monitoring. * Coordination of agreements with external suppliers and customers. * Support and study of vehicle marketing options with the rest of the Company´s Departments. * Prospecting and Sale vehicles. * Coordination and support of work with direct clients and fleets. - Loss Expert for Scania Insurance. (01.01.2011-01.04.2012) - After Sales Technical Assistant Trucks and Industrial Engines boats, preparation of technical offers and customer follow-ups. (01.01.2010-01.01.2012). - Internal Quality Auditor. (12.05.2008-01.01.2011) - Head of Dept. of Customer Service. (12.05.2008-01.01.2011) Show less - Technical Manager Department for Used Vehicles for Spain and Portugal (01.04.2012-) * Coordination of protocols, guidelines and training for the pre-commercialization of Vehicles in the Dealer network in Spain and Portugal. * Prospecting, sale of vehicles to end customers and post-sale monitoring. * Coordination of agreements with external suppliers and customers. * Support and study of vehicle marketing options with the rest of the Company´s Departments. * Prospecting and Sale… Show more - Technical Manager Department for Used Vehicles for Spain and Portugal (01.04.2012-) * Coordination of protocols, guidelines and training for the pre-commercialization of Vehicles in the Dealer network in Spain and Portugal. * Prospecting, sale of vehicles to end customers and post-sale monitoring. * Coordination of agreements with external suppliers and customers. * Support and study of vehicle marketing options with the rest of the Company´s Departments. * Prospecting and Sale vehicles. * Coordination and support of work with direct clients and fleets. - Loss Expert for Scania Insurance. (01.01.2011-01.04.2012) - After Sales Technical Assistant Trucks and Industrial Engines boats, preparation of technical offers and customer follow-ups. (01.01.2010-01.01.2012). - Internal Quality Auditor. (12.05.2008-01.01.2011) - Head of Dept. of Customer Service. (12.05.2008-01.01.2011) Show less



CASER

• Spain
• Insurance
• 700 & Above Employee

• Technician in mechanical failure management, specialized in vehicle Industrial

  • Oct 2004 - May 2008

  - Technician in mechanical failure management, specialized in vehicle Industrial - Perception of mechanical accidents. - Audit and study of New Products and Businesses. - Supervision and monitoring of expert reports. - Coordination of experts network. - Technician in mechanical failure management, specialized in vehicle Industrial - Perception of mechanical accidents. - Audit and study of New Products and Businesses. - Supervision and monitoring of expert reports. - Coordination of experts network.



GEFCO

• France
• Truck Transportation
• 700 & Above Employee

• Head of the center, Center for the Control and Analysis of Guarantees, PEUGEOT - CITROËN

  • Mar 2004 - Oct 2004

  Center for the Control and Analysis of Guarantees, PEUGEOT - CITROËN - Head of the center. - Coordination of activities, review of defective components in manufacturer's warranty. - Logistics and Distribution of components recovered by the brand. Center for the Control and Analysis of Guarantees, PEUGEOT - CITROËN - Head of the center. - Coordination of activities, review of defective components in manufacturer's warranty. - Logistics and Distribution of components recovered by the brand.



Škoda Auto

• Czechia
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Responsible for coordination and distribution of work in the workshop

  • May 2003 - Mar 2004

  - Responsible for coordination and distribution of work in the workshop. - Management of technical claims with manufacturer. - Customer Support. - Testing of vehicles and diagnosis of anomalies. - Responsible for coordination and distribution of work in the workshop. - Management of technical claims with manufacturer. - Customer Support. - Testing of vehicles and diagnosis of anomalies.



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical Department of Warranty and Renting Experts

  • Nov 2002 - Apr 2003

  - Perception of mechanical breakdowns of cars and industrial vehicles. (Technical Department of Warranty and Renting Experts). - Perception of mechanical breakdowns of cars and industrial vehicles. (Technical Department of Warranty and Renting Experts).



Mercedes-Benz AG

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Specialist in diagnosis and repair of electricity and mechanics of Vehicles Industrial (heavy and li

  • Jun 1998 - Nov 2002

  - Specialist in diagnosis and repair of electricity and mechanics of Vehicles Industrial (heavy and light). - Works of reception of workshop. - Warehouse management works - Specialist in diagnosis and repair of electricity and mechanics of Vehicles Industrial (heavy and light). - Works of reception of workshop. - Warehouse management works