Experience

New Motion

• Australia
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Feb 2023 - Present

  As a Project Manager, I am responsible for leading the planning, execution, monitoring, and control of marketing projects for clients of the business. My main objective is to identify areas of improvement, establish processes, and develop procedures that promote efficient workflow, maintain relationships with clients, and ensure customer satisfaction. To achieve this, I evaluate workflows, analyse project portfolios, and prioritise tasks within the organisation to ensure that projects are completed efficiently and effectively. I am also responsible for developing and implementing efficient project management methods that achieve the highest levels of customer satisfaction and generate revenue for the business. This involves identifying opportunities for improvement, streamlining processes, and leveraging technology and other resources to enhance project delivery. I create project plans, identify project milestones and timelines, allocate resources, manage budgets, and assess and mitigate project risks. I also maintain regular communication with clients, providing regular project updates, status reports, and proactive communication to address any concerns or issues that arise.



Bunnings

• Australia
• Retail
• 700 & Above Employee

• Trade Specialist

  • Oct 2021 - Present

  As an In-store Trade Specialist, my primary responsibility is to grow and retain store commercial accounts by developing and maintaining strong customer relationships. I successfully achieve this by using my exceptional sales and relationship-building skills.One of my key roles is to generate new accounts and sales by identifying potential customers and pitching the benefits of our products and services. I consistently exceeded sales targets by effectively communicating our value proposition and building long-term relationships with customers.I am also responsible for retaining existing customers by providing exceptional customer service and support. I consistently ensure that our customers are satisfied with our products and services, and I proactively address any concerns or issues that they may have.

• Front End Manager

  • Jun 2020 - Oct 2021

  As a Front End Manager, I held a crucial role in supervising in-store customer support, sales, transactions, employee break coordination, incident reporting, administration, and customer service. With my exceptional leadership and organisational skills, I was able to oversee and manage 15 team members at a time, all front-end operations, ensuring a seamless and positive customer experience.

• Operations Team Member

  • Jul 2018 - Jun 2020



ESIC

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Events Manager

  • Dec 2022 - Present

  As an Events Manager at ESIC based in Sydney, Australia, I successfully executed the Global Esports Summit in London, England on the 9th and 10th of February 2023. As the key point of contact for the summit, I was responsible for the overall planning and management of the event, ensuring a smooth and successful experience for all attendees. During the two-day summit, I demonstrated my exceptional organisational and leadership skills by flawlessly executing and coordinating the summit. I provided clear direction and guidance to all stakeholders involved in the event, including speakers, vendors, and volunteers. Additionally, I proactively identified and resolved any issues that arose during the summit, ensuring that the event was a seamless and memorable experience for all participants.



Think Childcare Limited

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Legal Assistant

  • Aug 2019 - Aug 2020

  As a Legal Assistant for the General Counsel, I was responsible for a wide range of duties, which included proofreading legal documents, scheduling court hearings and other meetings, processing third party and vendor invoices, meeting deadlines, data and document processing, drafting legal correspondence, and answering phones. As a Legal Assistant for the General Counsel, I was responsible for a wide range of duties, which included proofreading legal documents, scheduling court hearings and other meetings, processing third party and vendor invoices, meeting deadlines, data and document processing, drafting legal correspondence, and answering phones.