Federica Biagini
Co-Founder at The Coaching Heads- Claim this Profile
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English Professional working proficiency
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German Full professional proficiency
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Italian Native or bilingual proficiency
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Spanish Professional working proficiency
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French Limited working proficiency
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Greek Elementary proficiency
Topline Score
Bio
Antonella Travascio
I had the pleasure to work with Federica for over 3 years and I must say she has been one of the key pillars for building up the knowledge and the great spirit we had in our contact center. Creativity, humanity, curiosity and an incredible passion for learning and development make of her an inspiring and knowledgeable colleague to work with.
LinkedIn User
I have had the pleasure to work with Federica during my interim period in Berlin for Easyjet. Federica has shown real passion for both the company and the position as a Cabin Services Base Manager and she performed as a inspirational leader coaching the office team towards success creating a strong and solid base for the Cabin Crew Operations.
Antonella Travascio
I had the pleasure to work with Federica for over 3 years and I must say she has been one of the key pillars for building up the knowledge and the great spirit we had in our contact center. Creativity, humanity, curiosity and an incredible passion for learning and development make of her an inspiring and knowledgeable colleague to work with.
LinkedIn User
I have had the pleasure to work with Federica during my interim period in Berlin for Easyjet. Federica has shown real passion for both the company and the position as a Cabin Services Base Manager and she performed as a inspirational leader coaching the office team towards success creating a strong and solid base for the Cabin Crew Operations.
Antonella Travascio
I had the pleasure to work with Federica for over 3 years and I must say she has been one of the key pillars for building up the knowledge and the great spirit we had in our contact center. Creativity, humanity, curiosity and an incredible passion for learning and development make of her an inspiring and knowledgeable colleague to work with.
LinkedIn User
I have had the pleasure to work with Federica during my interim period in Berlin for Easyjet. Federica has shown real passion for both the company and the position as a Cabin Services Base Manager and she performed as a inspirational leader coaching the office team towards success creating a strong and solid base for the Cabin Crew Operations.
Antonella Travascio
I had the pleasure to work with Federica for over 3 years and I must say she has been one of the key pillars for building up the knowledge and the great spirit we had in our contact center. Creativity, humanity, curiosity and an incredible passion for learning and development make of her an inspiring and knowledgeable colleague to work with.
LinkedIn User
I have had the pleasure to work with Federica during my interim period in Berlin for Easyjet. Federica has shown real passion for both the company and the position as a Cabin Services Base Manager and she performed as a inspirational leader coaching the office team towards success creating a strong and solid base for the Cabin Crew Operations.
Credentials
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An Introduction to Consumer Neuroscience & Neuromarketing
Copenhagen Business School Course MaterialSep, 2022- Oct, 2024 -
CFN Certificate in the Foundations of NeuroLeadership
NeuroLeadership InstituteJul, 2022- Oct, 2024 -
Corporate & Executive Coach
The Coaching AcademyJan, 2019- Oct, 2024 -
Lean Six Sigma Yellow and Green Belt
The Knowledge AcademyJun, 2018- Oct, 2024 -
Event Manager
Istituto Internazionale di Scienze TuristicheSep, 1986- Oct, 2024
Experience
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The Coaching Heads
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Germany
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Professional Training and Coaching
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1 - 100 Employee
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Co-Founder
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Jul 2019 - Present
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Deutsche Bahn
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Rail Transportation
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700 & Above Employee
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Head of Training & Knowledge DB Dialog
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Jun 2019 - Dec 2022
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Keatz
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Germany
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Food and Beverage Services
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1 - 100 Employee
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Head Of Training & Development
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Nov 2018 - May 2019
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easyJet
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Cabin Services Base Manager
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May 2018 - Sep 2018
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car2go Group GmbH
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Germany
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Quality Manager Customer Service Europe
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Jun 2014 - Apr 2018
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Team Leader Training & Quality
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Dec 2010 - May 2014
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Trainer Customer Care
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Dec 2010 - Oct 2011
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eBay
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United States
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Technology, Information and Internet
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700 & Above Employee
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Support Specialist
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Jul 2009 - Apr 2010
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Education
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1995 - 2000
Humboldt University of Berlin
Master of Arts (M.A.) -
2016 - 2019
The Coaching Academy
Diploma in Corporate and Executive Coaching
Community
