Fazli Rahman
Food And Beverage Operations Manager at voco Orchard Singapore- Claim this Profile
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English Native or bilingual proficiency
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Malay Native or bilingual proficiency
Topline Score
Bio
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Experience
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voco Orchard Singapore
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Singapore
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Hospitality
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1 - 100 Employee
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Food And Beverage Operations Manager
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Apr 2023 - Present
Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Be responsible for financial aspects of the outlet(s). Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Be responsible for financial aspects of the outlet(s).
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Shangri-La Group
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Hong Kong
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Hospitality
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700 & Above Employee
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Outlet Manager
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Feb 2022 - Apr 2023
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Beverage Manager
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Jan 2020 - Jul 2022
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Sofitel
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France
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Hospitality
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700 & Above Employee
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Bar Manager
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Sep 2019 - Sep 2020
Built personable and professional hospitality team and ensured staff were well-trained and consistently supported. Led bartender and barback recruitment, training, development, and managing of performance evaluations, employee relations, and benefits. Altered bar menu depending on the season, holiday, and vendor promotions. Monitored customer data to make actionable decisions based on bar traffic and demographics. Maintained professional appearance, time management skills, strong communication (written, verbal, and listening), and positive attitude. Show less
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1-Altitude
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Singapore
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Food and Beverage Services
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1 - 100 Employee
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Bar Captain
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May 2015 - Sep 2019
Mix and pour juices according to projected business Confirm accuracy of orders against requisitions. Maintain a positive working relationship with fellow staff and management. Greet newly seated guests in a friendly and timely manner. Consistently keep bar and work areas clean and sanitary in compliance with bar standards Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers’ identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations Show less
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The Other Room
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United Kingdom
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Performing Arts
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1 - 100 Employee
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Bartender
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Mar 2019 - May 2019
supply requirements on time. Developed syllabus for bar staff training. Organized numerous large parties and corporate events. Managed staff schedules and daily events against coverage requirements and budget constraints. Supervised, coordinated, monitored and evaluated employees. supply requirements on time. Developed syllabus for bar staff training. Organized numerous large parties and corporate events. Managed staff schedules and daily events against coverage requirements and budget constraints. Supervised, coordinated, monitored and evaluated employees.
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Education
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Safety, Melbourne, Victoria