Experience

airasia grocer

• Malaysia
• Wholesale Food and Beverage
• 1 - 100 Employee

• Onboarding / Buyer Management Executive

  • Jul 2022 - Present

  Petaling Jaya, Selangor, Malaysia -Build and improve relationships with customers, key suppliers and partners. -Get in touch and build meaningful relationship with supplier of all sizes and categories all the way from first touchpoint to partnership deal. -Develop and maintain vendor relationships. -Introduce new and innovative products . -Maintain inventory management records. -Support in administrative works such as price changes, new item registration, vendor registration etc. -Source for potential product… Show more -Build and improve relationships with customers, key suppliers and partners. -Get in touch and build meaningful relationship with supplier of all sizes and categories all the way from first touchpoint to partnership deal. -Develop and maintain vendor relationships. -Introduce new and innovative products . -Maintain inventory management records. -Support in administrative works such as price changes, new item registration, vendor registration etc. -Source for potential product from vendors not limited locally. -Work with internal departments to ensure company meets clients’ expectations.

• Merchant Acquisition Specialist

  • Dec 2021 - Jul 2022

  Petaling Jaya, Selangor, Malaysia Acquire lifestyle related merchants for on below platforms: -AirAsia Grocer -Generate leads and cold call to merchants -Lead generation: Identify potential leads, filter and arrange an appointment -Continuously ensure the quality of brands & offers, in terms of pricing, inventory and content and maintaining the market leading position -Presentation of business terms, negotiate commercial terms and acquire them on shop & food/groceries ordering platform -Merchants onboarding… Show more Acquire lifestyle related merchants for on below platforms: -AirAsia Grocer -Generate leads and cold call to merchants -Lead generation: Identify potential leads, filter and arrange an appointment -Continuously ensure the quality of brands & offers, in terms of pricing, inventory and content and maintaining the market leading position -Presentation of business terms, negotiate commercial terms and acquire them on shop & food/groceries ordering platform -Merchants onboarding process: Guidance on registration process & overview on redemption/fulfillment process

• Dropship Executive

  • Oct 2021 - Jan 2022

  Selangor, Malaysia 1. Responsible for overall dropship sales from monitoring and tracking of sales progress and closing sales deals. 2. Plan, organise and create advertising activities using social media platforms such as Facebook, Instagram, YouTube, and other similar platforms with the marketing team. 3. Responsible for providing general information about the products and services provided by the company to new or existing dropships. 4. Resolving any dropship complaints and informing the dropship by… Show more 1. Responsible for overall dropship sales from monitoring and tracking of sales progress and closing sales deals. 2. Plan, organise and create advertising activities using social media platforms such as Facebook, Instagram, YouTube, and other similar platforms with the marketing team. 3. Responsible for providing general information about the products and services provided by the company to new or existing dropships. 4. Resolving any dropship complaints and informing the dropship by suggesting follow-up actions for a solution when the product is faulty / damaged. 5.Ensure the success of the Dropship Project right from inception to its day to day management Recruitment of agents is to be managed by this individual.



AirAsia

• Malaysia
• Airlines and Aviation
• 700 & Above Employee

• Customer Support Specialist

  • Apr 2016 - Oct 2021

  Malaysia 1. Resolve all customer enquiries and complaints in a timely and effective manner 2. Escalate unresolved inquiry/complaint to respective department for accurate redressal 3. Investigate customer complaints and provide resolution. 4. Maintaining record of transactions and interactions. 5. Appropriate and timely follow-ups wherever required.



Giggle Garage Animation

• Malaysia
• Animation
• 1 - 100 Employee

• Production Coordinator

  • Oct 2015 - Dec 2015

  Selangor, Malaysia



Baiduri Auto Sdn Bhd

• Internship

  • Jun 2015 - Sep 2015