Experience

The Contact Company

• United Kingdom
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Agent

  • Oct 2020 - Present

  Duties include answering calls from customers offering customer service advice and making sure that customers get the overall best treatment. I work 40 hours in a week between Monday and Friday between 9am-9pm. We are the front line staff in charge of directing customers to the right departments and making sure I resolve any complaint they may have or to answer any queries. This job expects you to be fast paced, a fast thinker and to have excellent customer serviceanswer calls making sure to provide the correct opening and closing sentenceslogging calls and making sure im taking all the correct details to make sure everything is logged on systemshelp customer with product information and specificationswarm transferring calls to the relevant departments to make sure the queries are handles correctlyproviding excellent customer service that adheres to the service John Lewis provide.



Truth Lounge

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • Jun 2019 - Present



Asda

• Retail
• 700 & Above Employee

• Security Guard

  • Jul 2018 - Jan 2019



Hannahs Home Care Inc

• United States
• Hospitals and Health Care

• Carer

  • Jan 2018 - May 2018



HAP Recruitment

• waitress

  • Jan 2017 - Dec 2017



Arc Hospitality Recruitment

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Food Server

  • Jan 2017 - Dec 2017



Signature Living Ltd

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front House

  • Jan 2016 - May 2016