Experience

National Centre for Earth Observation

• United Kingdom
• Research
• 1 - 100 Employee

• Digital Comms and Marketing Support for NCEO

  • Jul 2019 - Present

  • Social media management • Internal comms• Web management - including creating micro sites & analytics• Managing the tech for virtual events using platforms, such as Zoom and Adobe Connect• Support the organisation of events including promotion, bookings, registrations, feedback etc• Digital comms - creating marketing collateral to promote NCEO & its comms activities including infographics, banners, posters etc.• Supporting the NCEO Directorate and other staff members on various projects



Migraine Action

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Membership and Marketing Officer

  • Apr 2008 - Jul 2018

  • Creatively writing, designing, managing and organising print of various communications including quarterly magazine, leaflets, flyers, posters, surveys etc. (print and electronic).• Planning and implementing of direct mail and email recruitment, retention and events campaigns to members and non-members.• Co-ordinating, supporting and promoting fundraising initiatives and identifying new fundraising opportunities.• Creating fundraising literature and organising email campaigns to help promote activities and increase participation rates.• Analysing marketing campaigns and website activities using analytics reporting.• Effectively utilising a content management system to continually update and develop Migraine Action’s website.• Developing the supporter database and communicating with supporters and volunteers.• Managing support groups and encouraging new groups to form.• Organising our regional and national events; creating and distributing marketing tools to promote the events including leaflets, posters etc.• Managing our social media channels (Facebook, Twitter) through regular posts on migraine, events, news etc• Undertaking research - designing and distributing interactive surveys /questionnaires and reporting on results. • Helping to raise awareness of Migraine Action and migraine as a condition.• Providing admin support to the Chief Executive with various projects.



Leicester City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Revenues and Benefits Officer

  • Jul 2006 - Apr 2008

  • Investigating and responding to enquiries from customers, stakeholders, and other agencies.• Interviewing customers and identifying key information about current or revised circumstances.• Producing and sending out recovery correspondence to agreed timescale and quality targets.• Assessing customer means, making payment arrangements, processing payments, refunds etc.• Dealing with internal and external customers in person and over the telephone.• Working collectively as part of a team to meet recovery targets, in line with set objectives.• Providing a prompt, accurate and accessible service to maximise the collection of Local Taxation.• Recognising discrimination and putting into practice the Council Equal Opportunities policy in dealing with service users.



SEQUIN DESIGNS LTD

• United Kingdom
• Textile Manufacturing
• 1 - 100 Employee

• Marketing Executive

  • Jan 2006 - Jun 2006

  • Undertaking internal and external market analysis.• Designing company literature, including company brochure and logo.• Analysing existing product ranges and identifying gaps.• Reviewing and analysing sales data.• Identifying opportunities for growth and future strategies. • Undertaking internal and external market analysis.• Designing company literature, including company brochure and logo.• Analysing existing product ranges and identifying gaps.• Reviewing and analysing sales data.• Identifying opportunities for growth and future strategies.



Promotional Merchandise Academy

• Marketing Assistant

  • Jan 2005 - Dec 2005

  • Managing the printing of catalogue covers • Designing, organising and managing quarterly promotions • Assisting with the administration and recruiting of members.• Arranging and managing various aspects of catalogue production.• Supporting the marketing for the National Promotional Merchandise Exhibition.• Dealing with queries regarding exhibition and membership.• Designing and organising promotional material e.g. e-mail shots.• Organising the printing of marketing literature and monitoring budgets.• Sending out email shots and maintaining databases.• Dealing with website design, development and maintenance.



Anstey Wallpaper Company

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Marketing Assistant

  • Oct 2001 - Oct 2002

  • Supporting and assisting with new product development projects.• Organising marketing tools to promote company products.• Assisting with managing advertising and PR campaigns.• Co-ordinating the printing of marketing material.• Responsible for updating and maintaining the Website.• Monitoring promotional activity• Collating, calculating and analysing data for senior management.• Writing and distributing press releases.• Arranging product samples and literature for clients.• Undertaking market research to identify new market opportunities.• Dealing with both internal and external customers both in person and via the telephone.