Experience

25/8 Retail Solutions

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Co-Founder & Director

  • Dec 2021 - Present

  - Tactical Field Team Solutions - Retail POS Merchandising - Retail Staff Training Solutions - POP and POS Compliance Checks - Mystery Shopping - Retail and Event Brand Ambassador campaigns Plus much more…contact me for a chat Faz@258retailsolutions.com - Tactical Field Team Solutions - Retail POS Merchandising - Retail Staff Training Solutions - POP and POS Compliance Checks - Mystery Shopping - Retail and Event Brand Ambassador campaigns Plus much more…contact me for a chat Faz@258retailsolutions.com



Collective Newness Ltd.

• United Kingdom
• Consumer Services

• Founder

  • Mar 2017 - Present

  Enhancing Awareness of Brands, Products and Services Enhancing Awareness of Brands, Products and Services



What Gadget.net

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Content Writer

  • Jan 2021 - Present

  https://www.whatgadget.net/ https://www.whatgadget.net/author/fazboolaky/ https://www.whatgadget.net/ https://www.whatgadget.net/author/fazboolaky/



25/8

• Online Audio and Video Media

• Business Operations Manager

  • Aug 2020 - Dec 2021

  We are a group of retail and marketing experts who, create, develop and supply Field Marketing and Retail Design solutions in all Retail sectors. If you need support with an upcoming campaign for your brand, by all means, drop me a message to start a conversation. 25/8 - Powered by people We are a group of retail and marketing experts who, create, develop and supply Field Marketing and Retail Design solutions in all Retail sectors. If you need support with an upcoming campaign for your brand, by all means, drop me a message to start a conversation. 25/8 - Powered by people



Tesco

• Jordan
• Business Supplies & Equipment
• 700 & Above Employee

• Key Worker (Covid-19)

  • Mar 2020 - Apr 2020

  Supporting my local store on night shifts with replenishment of stock. Supporting my local store on night shifts with replenishment of stock.



Retail7

• Bahrain
• Business Consulting and Services
• 1 - 100 Employee

• Regional Field Manager

  • Oct 2019 - Feb 2020

  Responsibilities / Areas: • Responsible for in-store promoters across two clients over the peak period • Ensuring that all promoters are fully supported, coached and developed • Maintaining a high standard of engagement levels across the teams • Compliance checks to ensure all teams are meeting minimum requirements on behalf of both our client and retail partners • Providing a full debrief ready for client feedback and objective planning • Pro-active approach with regular… Show more Responsibilities / Areas: • Responsible for in-store promoters across two clients over the peak period • Ensuring that all promoters are fully supported, coached and developed • Maintaining a high standard of engagement levels across the teams • Compliance checks to ensure all teams are meeting minimum requirements on behalf of both our client and retail partners • Providing a full debrief ready for client feedback and objective planning • Pro-active approach with regular store visits and completing mystery shop activities Achievements: • Successfully managed a team of over 20 in-store colleagues across 2 campaigns supporting a significant increase in sales • Played a pivotal role in recruiting for 4 campaigns up until the end of February • Supported the recruitment of both tactical and full-time colleagues Show less Responsibilities / Areas: • Responsible for in-store promoters across two clients over the peak period • Ensuring that all promoters are fully supported, coached and developed • Maintaining a high standard of engagement levels across the teams • Compliance checks to ensure all teams are meeting minimum requirements on behalf of both our client and retail partners • Providing a full debrief ready for client feedback and objective planning • Pro-active approach with regular… Show more Responsibilities / Areas: • Responsible for in-store promoters across two clients over the peak period • Ensuring that all promoters are fully supported, coached and developed • Maintaining a high standard of engagement levels across the teams • Compliance checks to ensure all teams are meeting minimum requirements on behalf of both our client and retail partners • Providing a full debrief ready for client feedback and objective planning • Pro-active approach with regular store visits and completing mystery shop activities Achievements: • Successfully managed a team of over 20 in-store colleagues across 2 campaigns supporting a significant increase in sales • Played a pivotal role in recruiting for 4 campaigns up until the end of February • Supported the recruitment of both tactical and full-time colleagues Show less

• Client Delivery Manager

  • Apr 2019 - Sep 2019

  6 months successfully fulfilled contract supporting 25/8 group with their current and future objectives as a business including end to end sales guidance and team training, operational advice, client management and working with the digital marketing department (to gain valuable insight and experience) • Rolled out new and existing projects within field marketing and account management. To ensure the field team were delivering on their core training, merchandising objectives and superior… Show more 6 months successfully fulfilled contract supporting 25/8 group with their current and future objectives as a business including end to end sales guidance and team training, operational advice, client management and working with the digital marketing department (to gain valuable insight and experience) • Rolled out new and existing projects within field marketing and account management. To ensure the field team were delivering on their core training, merchandising objectives and superior customer service levels. Achievements: • Created new client accounts resulting in significant increase in spending within the business. • Delivered a strategic project, supporting a major high street retailer and their objective to implement key changes within their business, improving customer journeys in store and increasing average transaction values. This team project secured significant ROI to their bottom-line P&L. • Identified key operational improvements internally which led to increased efficiency, reduced workload and significant savings resulting in reinvestment opportunities. • Gained consumer insight to enable the senior leadership and marketing departments to re-evaluate their plans and objectives for the financial year, allowing them to rethink their approach to suit the target market. • Identified opportunities to up-skill individuals and also introduced new coaching and development tools to support the team. Show less 6 months successfully fulfilled contract supporting 25/8 group with their current and future objectives as a business including end to end sales guidance and team training, operational advice, client management and working with the digital marketing department (to gain valuable insight and experience) • Rolled out new and existing projects within field marketing and account management. To ensure the field team were delivering on their core training, merchandising objectives and superior… Show more 6 months successfully fulfilled contract supporting 25/8 group with their current and future objectives as a business including end to end sales guidance and team training, operational advice, client management and working with the digital marketing department (to gain valuable insight and experience) • Rolled out new and existing projects within field marketing and account management. To ensure the field team were delivering on their core training, merchandising objectives and superior customer service levels. Achievements: • Created new client accounts resulting in significant increase in spending within the business. • Delivered a strategic project, supporting a major high street retailer and their objective to implement key changes within their business, improving customer journeys in store and increasing average transaction values. This team project secured significant ROI to their bottom-line P&L. • Identified key operational improvements internally which led to increased efficiency, reduced workload and significant savings resulting in reinvestment opportunities. • Gained consumer insight to enable the senior leadership and marketing departments to re-evaluate their plans and objectives for the financial year, allowing them to rethink their approach to suit the target market. • Identified opportunities to up-skill individuals and also introduced new coaching and development tools to support the team. Show less



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Commercial & Retail Operations Manager

  • Mar 2016 - Nov 2018

  Working alongside the Commercial Category teams by providing Operational/Retail expertise, in order to support the delivery and execution of commercial initiatives and propositions into the Channels • Influence the Commercial teams within the business to ensure that all commercial propositions are fit for purpose across the relevant Channels • Accountable for the execution of all commercial propositions to the Channels, ensuring that the commercial and retail marketing teams… Show more Working alongside the Commercial Category teams by providing Operational/Retail expertise, in order to support the delivery and execution of commercial initiatives and propositions into the Channels • Influence the Commercial teams within the business to ensure that all commercial propositions are fit for purpose across the relevant Channels • Accountable for the execution of all commercial propositions to the Channels, ensuring that the commercial and retail marketing teams are supported with delivering the point of sale elements and branding principles for the wider business • Proactively identify areas of operational improvement for the commercial teams and to ensure the delivery and measurement of those improvements • Be the role-model and the genuine voice of Retail within the commercial teams and relevant functions • Support with launches of new devices, accessories and connected services into Retail enabling the business to maximise profit and market share for key manufacturers and partners

• Supplier Partnerships Manager - Central Operations

  • May 2014 - Mar 2016

  Working alongside the UK Buying team and supporting the Commercial Category teams to ensure our commercial agreements with both our Suppliers & Manufacturers are delivered via operational compliance and an engaging Customer Experience across all Sales Channels. Liaise and support Brands and Manufacturers and in-store Brand Ambassadors, build and maintain a robust relationship using planning and communication skills bringing both parties together and our agreements to… Show more Working alongside the UK Buying team and supporting the Commercial Category teams to ensure our commercial agreements with both our Suppliers & Manufacturers are delivered via operational compliance and an engaging Customer Experience across all Sales Channels. Liaise and support Brands and Manufacturers and in-store Brand Ambassadors, build and maintain a robust relationship using planning and communication skills bringing both parties together and our agreements to life. Responsible for ensuring we adhere to delivering 100% compliance across the Multi-Channel estate. Acting on any concerns that arise is integral to maintaining our supplier relationship.

• Branch & Hub Manager

  • Jul 2013 - Apr 2014

  Hub Management: Responsible for Leading and Engaging a HUB of 6 Stores within the region including my own, offering support to the Branch Managers and Colleagues, Driving engagement within the Hub to ensure that we are delivering service as well as profit. Branch Manager: Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. Responsible for profitability and maximising Return on… Show more Hub Management: Responsible for Leading and Engaging a HUB of 6 Stores within the region including my own, offering support to the Branch Managers and Colleagues, Driving engagement within the Hub to ensure that we are delivering service as well as profit. Branch Manager: Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. Responsible for profitability and maximising Return on Investment. Duties: - Develop the branch team to deliver exceptional customer service and to excel in all key result areas through an open, challenging and supportive environment. - By role modelling the five fundamentals and ensuring high standards of team knowledge and branch presentation, instil an environment where customer service is world class. - Take full responsibility for all performance results and branch operations ensuring effective utilisation of resources and full compliance with company procedures, policies and FCA legislation. - Strive to achieve all company targets and make sound commercial decisions to impact market share and branch profit by monitoring local competitor activity and analysing branch performance. - Lead and empower the branch team to achieve the company, regional and branch objectives, ensuring clarity in communications and in performance expectations. KEY SKILLS AND COMPETENCIES - Implementing change effectively. - Strong People Management skills. - Proven ability to win new business. - Excellent mentoring and motivational skills. - Extensive product knowledge. - Financially and commercially aware.

• Retail Manager

  • Feb 2008 - Jul 2013

• Sales & Customer Consultant

  • Jun 2005 - Feb 2008

  Sales & Customer Consultant