Experience

Mont Rose College

• United Kingdom
• Higher Education
• 1 - 100 Employee

• IT Systems Manager

  • Jan 2018 - Present

  • Team management and training• Day-to-day problem solving this include analysing and troubleshooting hardware, software and the network.• Installation of Servers, configuring RAIDs and installing, configuration of OS. Installing PCs and printers to their location. Creating & maintaining user A/C on AD. Solving login, DNS and DHCP issues. • Remote troubleshooting VPN tunnels, SSH, TCP/IP, IPSec.• Plan and design new network with VLANs for new campuses. Supervise the installation of the network media. • Re-design & implement existing LAN/VLAN infrastructure as the organisation expands, installing data trunking, network media, power cable, terminating cables on Patch Panel. • Data transfer and repair faulty PCs, Laptops. Show less

• System Network Administrator

  • Jul 2014 - Jan 2018

  • Configuring cisco switches and routers.• Troubleshooting connectivity issues with PCs and laptop.• Configuring and Maintaining Cisco Meraki Access Points.• Installing PCs and the laptops to the network.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Network Technician

  • Jan 2010 - Jul 2014

  • Designing and implementing a new network • Configuring network devices. • Troubleshooting the workstations and adding to the network. • Designing and implementing a new network • Configuring network devices. • Troubleshooting the workstations and adding to the network.



Coffee Machine Company

• Machinery Manufacturing
• 1 - 100 Employee

• Field Engineer

  • Jun 2004 - Jan 2010

  • Responsible for the installation, maintenance and fault finding of various models of espresso machines. • Upgraded operating systems and configured individual functions to meet client needs. • Trained clients on how to use and maintain the system in order to work efficiently and to avoid unnecessary call-out. • Responsible for the installation, maintenance and fault finding of various models of espresso machines. • Upgraded operating systems and configured individual functions to meet client needs. • Trained clients on how to use and maintain the system in order to work efficiently and to avoid unnecessary call-out.



AMT Coffee

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Field Engineer

  • Feb 2000 - Jun 2004

  • Responsible for the day-to-day maintenance of allocated sites located in England and Scotland. • Duties included problem solving and the on-the-spot resolution of all electrical, digital and networking issues including networking devices within LAN and WAN connectivity with head office. • Hardware maintenance and support of PCs, Printers, Modems and the EPOS System. • Responsible for all telecommunications networks for various sites. • Electrical installation and maintenance. • Worked closely with third parties during installation process and the set-up of new sites • Provided statistical data and reports in regular management meetings with company directors. Show less



Delton Electric & Delta (MEM Project & System)

• Electrical Engineer

  • Jul 1994 - May 1999

  • Worked within a team of engineers whereby my duties including wiring programmable logic controller (PLC) in order to automate industrial processes such as control of machinery on factory assembly lines. • Wiring industrial machines with electronic sensors, switches, solenoids and hydraulics. • Wiring control panels according to wiring diagrams, technical drawings and client’s own specification as well as the Institute of Electrical and Electronics Engineers (IEEE) regulations. • Completed on-site modifications to existing control panels and in some cases worked on live systems. • Tested control panels for all types of industrial machinery. Show less



Delton Electric

• India
• Machinery Manufacturing

• Engineering Apprentice

  • Sep 1992 - Jul 1994

  Learnt all aspects of control panel wiring. Awarded apprenticeship by the Engineering Training Authority Certificate of Verified Achievement in Electrical Engineering Manufacture. Learnt all aspects of control panel wiring including general health & safety, basic engineering materials, engineering drawing measuring & marking, basic electrical wiring, handling engineering information, effective working relationships, basic electronic assembly & wiring and basic electrical measurement. Learnt all aspects of control panel wiring. Awarded apprenticeship by the Engineering Training Authority Certificate of Verified Achievement in Electrical Engineering Manufacture. Learnt all aspects of control panel wiring including general health & safety, basic engineering materials, engineering drawing measuring & marking, basic electrical wiring, handling engineering information, effective working relationships, basic electronic assembly & wiring and basic electrical measurement.