Data Analyst

• Jun 2023 - Present

Reserving Analyst

• Dec 2021 - May 2023

• Developed SAS programs to automate technical reserves calculationand IFRS17 models• Provided hands-on inspection of data in source systems totroubleshoot issues that arise• Participated in the updating of reserving policies and measure oftheir impact using Python and SQL• Worked closely with Data Management Team to build up knowledgeof the internal systems and data architecture• Conducted experience surveys on mortality, morbidity, lapse etc.• Prepared technical notes of findings for presentation to relevantstakeholders and internal management• Calculated reserves in a timely and accurate manner Show less

Marketing Analyst Assistant

• Sep 2019 - Aug 2021

• Mystery shopping and satisfaction tracker: continuous data analysis to monitor KPI such as customer satisfaction and NPS • Data Analytics : updated a statistical model, use of advanced Microsoft Excel to set up reports, analyzed and interpreted data to draw conclusions for commercial and marketing strategies • Carried out ad hoc studies to analyze consumer behavior and market trends • Developed regular reports on turnover, footfall and digital marketing data, used data visualization tools to present results • Programmed customer surveys, analyzed and presented data to key stakeholders and conclusions to improve customer knowledge Show less