Fayrouz Green

Systems Administrator at Astrapak Limited
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Contact Information
Location
City of Cape Town, Western Cape, South Africa, ZA
Languages
  • English -
  • Afrikaans -

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Credentials

  • .
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Experience

    • South Africa
    • 1 - 100 Employee
    • Systems Administrator
      • Mar 2011 - Present

      ▪ Ensure information on the ERP (Syspro) and Production Planning (Barco) software systems is maintained and updated accurately and timeously▪ Assist various departments with the analysis of the system information.▪ Trouble shooting & problem solving▪ Manage 12 Work In Progress controllers (data capturers)▪ Implement new processes in the Factory to track material flow.▪ Provide Ongoing Training▪ Report writing for Presentation in Management Board meetings ▪ Syspro Reporting Services (SRS – Crystal reports) ▪ Onsite support▪ Telephone support▪ Remote support▪ Administration related tasks ▪ Upgrade training & handholding ▪ PC related queries

    • United Kingdom
    • Business Consulting and Services
    • IT Application Consultant - Syspro
      • Sep 2005 - Feb 2011

      ▪ Trouble shooting & problem solving▪ Training▪ Implementations▪ Report writing & Format Stationary ▪ Syspro Reporting Services (SRS) ▪ Onsite support▪ Telephone support▪ Remote support▪ Administration related tasks ▪ Upgrade training & handholding ▪ Trouble shooting & problem solving▪ Training▪ Implementations▪ Report writing & Format Stationary ▪ Syspro Reporting Services (SRS) ▪ Onsite support▪ Telephone support▪ Remote support▪ Administration related tasks ▪ Upgrade training & handholding

    • Syspro Administrator
      • Mar 2002 - Aug 2005

      ▪ Support for Syspro and Microsoft Products▪ Responsible for ordering of computer equipment▪ Responsible for running of server and computers▪ Administration related tasks▪ Responsible for operation of all systems▪ Load Master Data on Syspro system▪ Provide training to colleagues ▪ Report Writing▪ Trouble shooting & problem solving▪ Responsible for running Month end ▪ Support for Syspro and Microsoft Products▪ Responsible for ordering of computer equipment▪ Responsible for running of server and computers▪ Administration related tasks▪ Responsible for operation of all systems▪ Load Master Data on Syspro system▪ Provide training to colleagues ▪ Report Writing▪ Trouble shooting & problem solving▪ Responsible for running Month end

    • South Africa
    • Textile Manufacturing
    • 1 - 100 Employee
    • Helpdesk Administrator
      • Jan 1996 - Feb 2002

      ▪ First line telephonic support for SAP and GARNET▪ First line telephonic support for all computer equipment ▪ Log events on Helpdesk System and escalate to consultants▪ Load Master data on GARNET system▪ Provide training ▪ Report Writing▪ Trouble shooting & problem solving▪ Responsible for running Month end ▪ First line telephonic support for SAP and GARNET▪ First line telephonic support for all computer equipment ▪ Log events on Helpdesk System and escalate to consultants▪ Load Master data on GARNET system▪ Provide training ▪ Report Writing▪ Trouble shooting & problem solving▪ Responsible for running Month end

Education

  • Cape Peninsula University of Technology
    Diploma, Information Technology
    1993 - 1995
  • Strand Senior Secondary
    High School, Matric
    1988 - 1992

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