Experience

Edith Cowan University

• Australia
• Higher Education
• 700 & Above Employee

• Student Advisor

  • Sep 2008 - Present

  • Provide a broad range of accurate information, advice and direction to ECU Domestic/International students, staff and other customers on a wide range of complex written, telephone and counter enquiries. • Support ECU students and staff in the resolution of administration enquiries providing excellent customer service and positive outcomes. • Provide a broad range of accurate information, advice and direction to ECU Domestic/International students, staff and other customers on a wide range of complex written, telephone and counter enquiries. • Support ECU students and staff in the resolution of administration enquiries providing excellent customer service and positive outcomes.



City of Wanneroo

• Australia
• Government Administration
• 300 - 400 Employee

• Rates Officer

  • Dec 2004 - Sep 2008

  • Provide administration support to the Finance Manager • Provide a high level of customer service when assisting rate payers with their enquiries • Assist ratepayers with the setting up of payment arrangements. • Input of invoices, journal entries, account reconciliation, Debt collection • Liaise with other Government Organisations. • Provide administration support to the Finance Manager • Provide a high level of customer service when assisting rate payers with their enquiries • Assist ratepayers with the setting up of payment arrangements. • Input of invoices, journal entries, account reconciliation, Debt collection • Liaise with other Government Organisations.



City of Joondalup

• Australia
• Government Administration
• 200 - 300 Employee

• Rates Officer

  • Dec 2002 - May 2004

  • Provide a high level of customer service when assisting rate payers with their enquiries • Assist ratepayers with the setting up of payment arrangements. • Transfer property ownership, process State revenue claim for Pension Rebate • Liaise directly with other Government Organisations. • Responsible for the direct debit process of rate payments • Provide a high level of customer service when assisting rate payers with their enquiries • Assist ratepayers with the setting up of payment arrangements. • Transfer property ownership, process State revenue claim for Pension Rebate • Liaise directly with other Government Organisations. • Responsible for the direct debit process of rate payments



Pennzoil Company, Inc. ⟨PZL: NYSE⟩

• United States
• 1 - 100 Employee

• Accounts Receivable Clerk

  • Dec 1998 - Dec 2000

  • Managed receipting, allocation and banking of payments to customer accounts, as well as month end reporting for company and customers. • Assist customers with account enquires and resolve issues quickly and effectively • Liase directly with State Managers and Sales Representatives • Allocation of customer direct debits • Banking • Monthly Reporting • Ability to meet deadlines • Managed receipting, allocation and banking of payments to customer accounts, as well as month end reporting for company and customers. • Assist customers with account enquires and resolve issues quickly and effectively • Liase directly with State Managers and Sales Representatives • Allocation of customer direct debits • Banking • Monthly Reporting • Ability to meet deadlines