Experience

Cafe Sol

• Ireland
• Hospitality
• 1 - 100 Employee

• Barista

  • Jun 2022 - Present

  Transferable Skills: • Improved multitasking under pressure, handling different orders while communicating with other baristas to ensure a harmonized team during busy hours. • Able to pay more attention to detail such as sensing dissatisfaction from customers and actively listen to complaints and analyse scenarios to reach satisfying solutions from customers' perspectives. Role: • Prepared, served hot and cold drinks such as coffee, tea, artisan and speciality beverages. • Processing payments and recommended available deals to provide customer satisfaction. • Updated current inventory and waste management adhering to Health & Food Safety standards and procedures. • Retaining the quality of the establishment by cleaning sitting area and conversing with regular customers. Show less



Finnstown Castle Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Food and Beverage Specialist

  • Aug 2018 - Aug 2020

  Transferable Skills: • Improved problem solving skills, knew which task to prioritize according to the customer's needs. • Communicated proficiently with staff and customers, and handled problems that arose in a calm manner. • Increased organizational capabilities by taking on multiple tasks during lunch/dinner rush hours such as serving food, tending drinks at the bar, and taking orders. Role: • Served food and beverages to customers in a professional manner during various events such as weddings and funerals. • Provided customers with appropriate service in a polite, efficient and friendly manner. • Handled customer feedback in a positive manner and take appropriate follow-up action ensuring all customers left with a positive experience. • Demonstrated knowledge of Finnstown's unique dishes to advise customers in a professional and helpful manner. • Working on Till, processing transactions using Micros Ordering Systems. • Fully comply with Health & Food Safety standards and procedures. Show less



CREDIT CARD DATA SYSTEMS PRIVATE LIMITED

• India

• Group Sales Representative

  • Sep 2019 - Jan 2020

  Transferable Skills: • Developed public speaking by having the necessary product knowledge and ensuring the benefits of it are relayed to the customer which increased sales. • Actively listened to customers for any questions they had and answered them to the best of my ability through the knowledge I have learned during this job. Role: • Organized and set up banners, equipment and machines at the start of every shift. • Promoted leapcard to students and demonstrated adequate product knowledge. • Delivered strong pitch to clients that often lead to sales. • Guided customers to make sure the sign up process to purchase our product was effortless. • Implemented application forms into the system. • Communicated with other departments such as tech support if issues arose on site. Show less