Fayaz Ismail
Managing Director at FAYAZONE- Claim this Profile
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English Native or bilingual proficiency
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Afrikaans Native or bilingual proficiency
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Arabic Elementary proficiency
Topline Score
Bio
Credentials
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Diploma in Customer Service
ALISON - Free Online LearningJan, 2015- Sep, 2024 -
Diploma in E-Business
ALISON - Free Online LearningJan, 2015- Sep, 2024 -
Diploma in Entreupeneur & Business Management
ALISON - Free Online LearningJan, 2015- Sep, 2024
Experience
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FAYAZONE
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Bahrain
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Entertainment Providers
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1 - 100 Employee
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Managing Director
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Jan 2019 - Present
- Management of multiple artists' schedules and bookings, including travel and hospitality. - Serves as the 1st point of contact between artist and venue - Locating venues matching our talent and work a daily contact list. Create email campaigns, maintain or organize regional contacts - Encouraged talent growth through strategic networking, and promotion-related events. - Overseeing the coordination and execution of website maintenance and justify additional resources if necessary - Organizing, arranging, and ensuring contracts and fulfilling expectations of venues and talents. - Contacting touring acts, managers, and other agents to procure musical talent for these venues while successfully working within a budget - Built and maintained professional relationships with Videographers, promoters & sponsors Show less
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Operations Manager
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Mar 2019 - Jul 2021
-Responsible for executing, controlling & reviewing all processes related to stock control, cash handling, and purchasing. -Responsible for recruiting, training & arranging the work schedule of staff -Arranging & organizing weekly events -Creating & implementing marketing strategies & Creating marketing content -Accommodating and anticipating guests needs as well as staffing needs and ensuring optimum customer service -Directing all Nightclub Maintenance -Overseeing door supervision and VIP allocation and control -Responsible for security placement & safety measures -Collaborating with event companies & building a database of clientele with both customers & nightlife personnel within the industry Show less
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Flashh Deals
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United Arab Emirates
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Information Technology & Services
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1 - 100 Employee
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Business Development and Project Manager
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Apr 2016 - Feb 2019
Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also in charge of identifying every sales lead and making the most out of every opportunity to increase value, revenue and profitability. • Participant in the launching of Flashh Deals • Promote the company brand to key buyers, ensuring their knowledge is current and accurate. • Generating new business both in face to face meetings and telephonically as well as Customer Relations Management. • Writing up concise, value-based sales proposals. • Quality Control & Testing analysis of Products & Services from Business's working with Flashh • Replying to all customer enquiries in a timely and accurate manner via email, whatsapp & telephonically. • Completing all documentation and administrative records, fully and accurately. • Developing and maintaining a database of all contacts • Uploading & modifying of data on the CMS • Training staff on operating CMS • Create, manage & execute marketing campaigns within Bahrain • Manage & implement new efficient ways of operating CMS user interface & mobile application front end analysis Show less
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Red Scarf Agency
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Bahrain
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Events Services
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1 - 100 Employee
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Freelance Sales And Marketing Representative
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Feb 2015 - Feb 2016
• Demonstrated and explained products, and services to persuade customers to buy or utilize services. Identified interested and qualified customers in order to provide them with additional information. • Selling of products being promoted & maintaining record of sales. Suggested specific product purchases to meet customers needs. • Competitor analysis of products, consumer interests & concerns in order to answer questions and provide more complete information • Demonstrated and explained products, and services to persuade customers to buy or utilize services. Identified interested and qualified customers in order to provide them with additional information. • Selling of products being promoted & maintaining record of sales. Suggested specific product purchases to meet customers needs. • Competitor analysis of products, consumer interests & concerns in order to answer questions and provide more complete information
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Prolink Marketing
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Food Production
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1 - 100 Employee
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Chief Executive Officer
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Apr 2011 - Sep 2014
South Africa's Marketing Specialist Selling & Out-Sourcing "MyCare Benefits" (Lifestyle Assist) For OutBound Call Centers • Managing a team of approximately 100 employees in a busy work environment. • Negotiating contracts, ensuring that they balance value and risk. • Establish and implement departmental policies, goals, objectives, and procedures. • Creating, managing and analysing performance data and other information. • Ensuring that capacity and capability are continually planned. • Encouraging, identifying and developing best practice strategy. • Working closely with the Financial Manager, Call Center Manager, IT Manager & HR department. Show less
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Business Development Manager
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Feb 2009 - Apr 2011
• Promote the company brand to key buyers, ensuring their knowledge is current and accurate. • Generating new business both in face to face meetings and telephonically. • Writing up concise, value-based sales proposals. • Replying to all customer inquiries in a timely and accurate manner. • Writing up sales reports, activity reports and revenue forecasts. • Completing all documentation and administrative records, fully and accurately. • Developing and maintaining a database of all clients & contacts. Show less
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American Swiss Jewelers
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Retail
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1 - 100 Employee
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Sales Representative
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Jan 2007 - Apr 2008
• Assist customers in a timely, efficient and courteous manner delivering superior customer service. • Utilize suggestive selling techniques • Arrange attractive displays in windows and show cabinets • Handle each register transaction professionally and in a friendly manner • Take payments for goods, and issue receipts and guarantees • Meet weekly and monthly sales targets • Maintain the floor according to company directed standards. • Advise customers on products and help them choose the most suitable garment • Professionally handle phone calls and any customer service issues • Follow policies and procedures for markdowns, and inventory control • Timely set up and signage of promotional events • Provide a jewelery cleaning service Gift wrap goods, carry out repairs and adjustments Show less
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Markham 1873
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Retail
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100 - 200 Employee
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Sales Representative
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Jan 2006 - Dec 2006
• Assist customers in a timely, efficient and courteous manner delivering superior customer service. • Utilize suggestive selling techniques • Assist with merchandise selection • Handle each register transaction professionally and in a friendly manner • Knowledge of the sales floor and product. • Maintain the floor according to company directed standards. • Maintain department area by size/color/price and discount • Professionally handle phone calls and any customer service issues • Follow policies and procedures for markdowns, and inventory control • Timely set up and signage of promotional events • Assist store team with preparation and execution of annual inventory •Perform other duties as required Show less
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Education
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2005 - 2005
Kings Langley Secondary
Higher National Diploma, Business Management, Marketing & Entrepreneurship -
2004 - 2004
Haverstock Secondary
High School Diploma, Business Management
Community
