FAYAS SALIM
Customer experience partner at Noble Freight Services LLC- Claim this Profile
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Bio
Sameer Khan
Got associated with Fayas for managing export shipments for Kuehne+Nagel key account customers. Indeed his promptness/expertise/communication has helped greatly to keep customer happy. His attitude to meet customer requirements even in tough times has resulted in customer stick with organisation. Great 👍🏻
Sidharth Radhakrishnan
Fayaz is a perfect example of hardworking, smart and enterprising candidate to get job done. he is very positive about his work ethics and approach towards work. his ability to see through the problems, makes him a very special candidate. I am really happy to have known him and work aside as his colleague. will definitely recommend Fayaz for challenging logistics profiles.
Sameer Khan
Got associated with Fayas for managing export shipments for Kuehne+Nagel key account customers. Indeed his promptness/expertise/communication has helped greatly to keep customer happy. His attitude to meet customer requirements even in tough times has resulted in customer stick with organisation. Great 👍🏻
Sidharth Radhakrishnan
Fayaz is a perfect example of hardworking, smart and enterprising candidate to get job done. he is very positive about his work ethics and approach towards work. his ability to see through the problems, makes him a very special candidate. I am really happy to have known him and work aside as his colleague. will definitely recommend Fayaz for challenging logistics profiles.
Sameer Khan
Got associated with Fayas for managing export shipments for Kuehne+Nagel key account customers. Indeed his promptness/expertise/communication has helped greatly to keep customer happy. His attitude to meet customer requirements even in tough times has resulted in customer stick with organisation. Great 👍🏻
Sidharth Radhakrishnan
Fayaz is a perfect example of hardworking, smart and enterprising candidate to get job done. he is very positive about his work ethics and approach towards work. his ability to see through the problems, makes him a very special candidate. I am really happy to have known him and work aside as his colleague. will definitely recommend Fayaz for challenging logistics profiles.
Sameer Khan
Got associated with Fayas for managing export shipments for Kuehne+Nagel key account customers. Indeed his promptness/expertise/communication has helped greatly to keep customer happy. His attitude to meet customer requirements even in tough times has resulted in customer stick with organisation. Great 👍🏻
Sidharth Radhakrishnan
Fayaz is a perfect example of hardworking, smart and enterprising candidate to get job done. he is very positive about his work ethics and approach towards work. his ability to see through the problems, makes him a very special candidate. I am really happy to have known him and work aside as his colleague. will definitely recommend Fayaz for challenging logistics profiles.
Experience
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Noble Freight Services LLC
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United Arab Emirates
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Customer experience partner
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Mar 2023 - Present
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Amigos Logistics LLC
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United Arab Emirates
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Customer Service Executive
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Mar 2021 - Mar 2023
*Handling various types of enquiries from customers for Sea freight import and Export (FCL and LCL). *Well experienced in Pricing and handling Overseas Agents. *Experienced in negotiation with agent and carriers. *Submission of quotation to customers and following up to get the nomination. *Maintaining regular tracker for shipments and updating customers on a timely manner. *Completing all necessary documentation process before vessel arrival and arranging the delivery order on time. *Coordinating with customs clearance team and ensuring the goods are delivered on time. *Initiate timely invoicing and closing of the files to ensure the customer receive the invoices on time. Show less
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Kuehne + Nagel
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France
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Freight and Package Transportation
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Sea freight operation executive
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Feb 2019 - Nov 2020
Handling FCL and LCL export shipments Handling nomination shipments Coordinating with sales team Following up with customers for new shipments Placing booking with shipping lines Coordinating with shipping lines Submitting shipping instruction and VGM to shipping line Sending invoice to customers Follow up for payments Coordinating with overseas agency offices Offering post shipment services to customers Handling FCL and LCL export shipments Handling nomination shipments Coordinating with sales team Following up with customers for new shipments Placing booking with shipping lines Coordinating with shipping lines Submitting shipping instruction and VGM to shipping line Sending invoice to customers Follow up for payments Coordinating with overseas agency offices Offering post shipment services to customers
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MSC Mediterranean Shipping Company
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Switzerland
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Internship Trainee
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Sep 2018 - Dec 2018
Processing booking confirmation as per customer request Coordinating with sales team Follow up with customer for shipping instruction and VGM Sending vessel schedules to customer Processing booking confirmation as per customer request Coordinating with sales team Follow up with customer for shipping instruction and VGM Sending vessel schedules to customer
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Intern
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Mar 2018 - Jun 2018
Placing booking through INTRA Shipping instruction preparation and submission E-Token generation Load list submission Placing booking through INTRA Shipping instruction preparation and submission E-Token generation Load list submission
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Education
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Bharathiar University
Master of Business Administration - MBA, Marketing/Marketing Management, General -
Indian Institute of Logistics
Bachelor of Business Administration - BBA, logistics and shipping