Experience

MBL Seminars Ltd

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Speaker Liaison Assistant

  • Sep 2015 - Present

  MBL Seminars is a Professional Service Training company providing CPD accredited traning for the professional services industry, including lawyers, accountants, surveyors etc. In my role at MBL I have responsibility of the rescheduling of all future dates. Using past analysis to decide which locations and courses are more profitable for the company. I use my customer service skills to engage with all of our speakers, working closely with the Product Development team. MBL Seminars is a Professional Service Training company providing CPD accredited traning for the professional services industry, including lawyers, accountants, surveyors etc. In my role at MBL I have responsibility of the rescheduling of all future dates. Using past analysis to decide which locations and courses are more profitable for the company. I use my customer service skills to engage with all of our speakers, working closely with the Product Development team.



Becket-Chimney Corners YMCA

• United States
• Recreational Facilities
• 1 - 100 Employee

• Waterfront Assistant

  • Jun 2015 - Sep 2015

  Responsible for teaching swimming classes for young to teenage children First aid trained Lifeguard trained to Red cross USA standard Responsible for overseeing the safety of both campers and staff Responsible for teaching swimming classes for young to teenage children First aid trained Lifeguard trained to Red cross USA standard Responsible for overseeing the safety of both campers and staff



Claybank Motors

• Manchester, United Kingdom

• Receptionist and Administrative Assistant

  • Jan 2015 - Jun 2015

  Dealing with inbound calls and customer requests Head of the weekly mailing and marketing system Organising all filing and paperwork Aiding with accounts and invoices Dealing with inbound calls and customer requests Head of the weekly mailing and marketing system Organising all filing and paperwork Aiding with accounts and invoices



TEFL Institute

• United States
• Education Administration Programs
• 1 - 100 Employee

• English Teacher

  • Sep 2014 - Jan 2015

  Lesson planning Responsible for large numbers of children Worked as a team with fellow teachers Lesson planning Responsible for large numbers of children Worked as a team with fellow teachers



Becket-Chimney Corners YMCA

• United States
• Recreational Facilities
• 1 - 100 Employee

• Office Manager

  • Jun 2014 - Aug 2014

  Overlooking paperwork for both staff and campers Handling large amounts of money for accounts Head of a team of 3 staff Engaged and interacted with both parents and campers Overseen the Camp Store and handled all cash and card purchases Handled all phone calls and emails from over 800 campers parents Overlooking paperwork for both staff and campers Handling large amounts of money for accounts Head of a team of 3 staff Engaged and interacted with both parents and campers Overseen the Camp Store and handled all cash and card purchases Handled all phone calls and emails from over 800 campers parents



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• Cash Office Administrator

  • Jan 2013 - May 2014

  Responsible for the daily organisation of the Cash OfficeIn charge of all money handling and counting on a day to day basisUpdating employees on cash procedures and store routinesAssisting colleagues on the store floorBanking and handling large amounts of cashOverseeing all accounts

• Sales Assistant

  • Nov 2013 - Jan 2014

  Providing customers with excellent customer serviceTrained in Cash Register and Stockroom



Breeze People

• Southampton, United Kingdom

• Promotional Sales

  • Oct 2012 - May 2013

  Part of a promotional team driving lottery ticket sales & promotion for Southampton Football Club Approached potential customers to meet sales targets Engaged with the general public Money handling Part of a promotional team driving lottery ticket sales & promotion for Southampton Football Club Approached potential customers to meet sales targets Engaged with the general public Money handling



Petchey Leisure

• Portugal

• Telesales for Timeshare

  • Jun 2010 - Aug 2011

  Contacting timeshare owners to ensure customer satisfaction Approaching new potential owners Excellent use and experience working on the telephone High sales targets achieved Contacting timeshare owners to ensure customer satisfaction Approaching new potential owners Excellent use and experience working on the telephone High sales targets achieved



Aquashow Park

• Recreational Facilities
• 1 - 100 Employee

• Lifeguard

  • Jun 2009 - May 2010

  Ensuring the safety of large amounts of guests at the park Trained in fire safety, lifeguard and first aid Working in a large team Providing customer service and care Ensuring the safety of large amounts of guests at the park Trained in fire safety, lifeguard and first aid Working in a large team Providing customer service and care