Experience

Future Industrial Services Limited

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Fleet Analyst

  • Feb 2018 - Present



REDS Group

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Compliance and Waste Consultant

  • Jul 2017 - Jan 2018

  Providing advice and help for waste compliance within the company Providing advice and help for waste compliance within the company



DRIVER HIRE EXETER LIMITED

• United Kingdom
• Staffing and Recruiting

• Recruitment Consultant

  • Jul 2017 - Aug 2017



LCM Environmental

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Operation and Waste Manager

  • May 2015 - Jun 2017

  • Management of the companies operational resources, including transport planning, personnel availability and vehicle allocation • Management of companies personnel, including site operatives and tanker operators • Planning of weekly/monthly resources – including liaising with the transport and equipment manager• Management of subcontract relationships to support successful business delivery• Liaise with the Asset and Transport Manager for the full management of the companies vehicles and equipment Statistical Analysis of companies resourcing utilisation• Attend and chair weekly resource and monthly project managers meeting• Management of the companies training programme and HR (including creating and implementing new polices within the company and ensuring staff are fully aware of these and carrying out staff appraisals) • Line Manage a small team to help deliver optimum results within the company• Full management of the companies Waste (as per below duties) Show less

• Waste and Environmental Assistant

  • Dec 2013 - May 2015

  Current duties include:•Management of the companies waste for all projects•Running and organising of projects for site decommissions, contamination digs and fuel uplifts•Liaising with disposal sites, Clients, Project Managers and site operatives to achieve maximum results•Communication via telephone, email and face to face, answering queries on waste, environmental incidents and the running of projects•Responsible for maintaining and implementing up to date records of waste legislation and company polices for handling waste, including in England, Scotland and Ireland.•Presenting quarterly figures for waste disposal and invoicing to monitor current and future trends in waste disposal figures allowing for changes and improvements for service delivery• Negotiating prices for disposal and costs for hire of plant and equipment•Support the preparation, organisation and running of new tenders including collating prices, presenting quotations for Clients, site visits and preparation meetings•Analysing and reporting results from laboratory analysis from contaminated sites•Booking and liaising of equipment including skips and plant hire for large and small projects•Submitting safety method statements and JSA/JHAs to Clients for works to be carried out in a safe manner and ensuring employees adhere to them.•Creating and updating waste consignment notes ready for jobs. On competition submitting these to the Clients •Weekly meetings to brief employees on upcoming work•Promoting company through networking events such as APEA and NECC•Working independently and part of a team to ensure the efficient running of large and small projects. This includes assisting and liaising with the operations manager and discussing tanker availability and the best routes for disposalPricing and Invoicing for work•Co-ordinate and manage tanker drivers and plan work in and organise work/jobs for company, assisting with the running of operations Show less

• Environmental Assistant

  • Mar 2013 - Dec 2013

  • Duties include: Full management of the companies Hazardous and Non-hazardous waste via disposal sites, recycling/treatment centres and landfills• Running and organising of projects for site decommissions, contamination digs and fuel uplifts• Liaise with Operations Manager for the planning of weekly jobs• Liaising with disposal sites, Clients, Project Managers and site operatives to achieve maximum results• Communication via telephone, email and face to face, answering queries on waste, environmental incidents and the running of projects• Responsible for maintaining and implementing up to date records of waste legislation and company polices for handling waste, including in England, Scotland and Ireland.• Liaising with the EA, SEPA and NIEA regarding waste matters, including the pre-notification of waste• Presenting quarterly figures for waste disposal and invoicing to monitor current and future trends in waste disposal figures allowing for changes and improvements for service delivery• Retain positive relationships, and make new connections, with waste sites, including setting up meetings and discussing ways to minimise waste consumption. This includes negotiating prices for disposal and costs for hire of plant and equipment Show less



Plymouth Community Homes

• United Kingdom
• Non-profit Organizations
• 200 - 300 Employee

• Help Desk Advisor

  • Jul 2012 - Feb 2013

  Plymouth Community Homes is a leading housing provider. My role at PCH as a help desk advisor was to provide assistance via the telephone and in person to tenants who wish to book a repair within their property. This required me to liaise with the planners and site managers as well as external companies in order to ensure a smooth running of repair works. Plymouth Community Homes is a leading housing provider. My role at PCH as a help desk advisor was to provide assistance via the telephone and in person to tenants who wish to book a repair within their property. This required me to liaise with the planners and site managers as well as external companies in order to ensure a smooth running of repair works.



Energy Action Devon

• Plymouth

• Energy Advise Manager

  • Aug 2011 - Apr 2012

  Energy Action Devon is an environmental charity who works in partnership with installation companies, homeowners and local authorities to deliver cost effective solutions to barriers preventing energy efficiency in domestic properties. I provide free and impartial advice to customers seeking to reduce their bills and energy consumption which is predominantly through telephone calls, but occasionally written correspondence and face to face. My responsibilities at Energy Action Devon include: First point contact for incoming call and making referrals on customers' behalf to grants, subsides and other sources of funding. Responsible for daily administration tasks, including processing Home Energy Checks and dispatching the reports. Responsible for maintaining up to date working knowledge of sustainable energy matters and keeping relevant documentation available for review. Attending events within the surrounding area with displays and presentations. Ensure that the performance targets set by the Customer Relationship Manager and the Energy Saving Trust are met. Supporting Local Authority schemes and directing customers to them if need be. Advise customers on a range of efficiency measures from insulation to bill enquiries and renewable technologies. Within the past two months I have had added responsibilities and increased work load due to mailers going out to local domestic properties. This has included completing and processing installs onto the company database, organising new informative factsheets, liaising with the tactical and marketing teams to ensure partners and events for promoting the Energy Saving Trust are maximised and delivered effectively and responding appropriately in respect of network agreements within the sustainable energy network. Show less



Cameley Lodge Restaurant and Hotel

• Head waitress/Manager

  • May 2006 - Aug 2011

  Supervising weekday and weekend events, including large parties, weddings and typical restaurant functions, making sure they run smoothly with high customer satisfaction. Responsible for check ins and check outs, which included confidentially of customer account and personal details. Mentor new staff and training them to develop customer service experience within their roles. Responsible for maintaining stock control and liaising with food companies to ensure on time delivery. Basic restaurant responsibilities including waiting on tables, bar work, food preparation, invoices, money handling and closing up/opening of property. Show less



Chocochino

• Plymouth

• Barista

  • Sep 2009 - Jun 2010

  I work here during my degree at Plymouth University Preparing hot and cold beverages for customers in a fast paced coffee shop. Selling shop stock to customers, ensuring maximum presentation for gifts. Handling money exchange, including vouchers, discounts and refunds. I work here during my degree at Plymouth University Preparing hot and cold beverages for customers in a fast paced coffee shop. Selling shop stock to customers, ensuring maximum presentation for gifts. Handling money exchange, including vouchers, discounts and refunds.



The Bear and Swan Pub

• Waitress

  • Jun 2008 - Sep 2009

  Working behind the bar Waiting on tables Assisting with cash flow Working behind the bar Waiting on tables Assisting with cash flow



Old Station Pub

• Waitress

  • Jun 2008 - Dec 2008