Experience

Mental Health Aberdeen (MHA)

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer

  • Jan 2023 - Present



Camphill (Rudolf Steiner) Estates

• United Kingdom
• Fundraising
• 1 - 100 Employee

• Fundraising Assistant

  • Jun 2022 - Present



Shelter

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteer Leader

  • Apr 2016 - Jun 2022

  Charity shop volunteer. Duties include stock management, window display, customer service, operating till, supervisor duties, opening/closing duties, gift aid processes Charity shop volunteer. Duties include stock management, window display, customer service, operating till, supervisor duties, opening/closing duties, gift aid processes



Instant Neighbour

• Customer Service and Online Administrator

  • Jul 2021 - May 2022



Sunrise Partnership

• United Kingdom
• Individual and Family Services

• Office Manager/Volunteer Coordinator

  • Sep 2020 - Jul 2021



British Heart Foundation

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteer

  • Jun 2020 - Sep 2020

  Creation of training materials for In Memorium volunteers. Researching potential candidates for the formation of a Business Fundraising Group in Aberdeen Creation of training materials for In Memorium volunteers. Researching potential candidates for the formation of a Business Fundraising Group in Aberdeen



The Archie Foundation

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Fundraising Administrator

  • May 2019 - Jul 2020

  I provide administration support to the fundraising team across all funds (ARCHIE, Friends of the Neonatal Unit & Grampian Child Bereavement Network) and all regions (Aberdeen, Tayside & Highlands). Duties include but not limited to:Raiser's Edge - recording registrations, action tracks, online fundraising pages and importingReporting - Raiser's Edge, JustGiving, Virgin Money Giving, Just Running, Everyday Hero, Kiltwalk, SkylineEvent & community fundraising administrationEvent set upStewardship of fundraisersMerchandise ordering, stock control and sending to fundraisersAnswering general and specific inquiries via email and telephone in regards to fundraising and eventsCreating and collating fundraising guides & packsRecruitment of participants for larger eventsRaffle prize sourcingInk cartridge recycling schemeVolunteer supervisionPromote events and community fundraisingDuring the Oor Wullie Big Bucket Trail campaign I was assigned Retail Lead, was involved in the recruitment, co-ordination and stewardship of volunteers and was deputy manager for the day to day running of the Aberdeen shop. I also successfully arranged and ran a Farewell Event for schools and was manager for the opening day of the Farewell Event to the public.In December 2019, I was Grotto Manager at the Santa Grotto held in Bon Accord Centre and was responsible for overseeing the smooth running of the grotto and volunteer stewardship and helped raise £25,000.

• Donor Care Assistant

  • Jan 2018 - May 2019

  Duties were conducted across all regions and funds.Counting donationsBanking fundraising moniesGift Aid proceduresRecording donations on XeroHand writing thank you cards and certificatesRecording of donations on Raiser's EdgeMerchandise stock managementJustGiving, Everyday Hero, Skyline reporting



PDSA

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Assistant Shop Manager

  • Nov 2017 - Dec 2017



ACVO TSI

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer

  • Mar 2012 - Dec 2017

  Initially volunteered with the Volunteer Co-ordinator advertising volunteering opportunities, maintaining leaflets, creating displays and contacting third sector organisations for volunteering opportunities.Duties evolved to providing administration support to the Development Officer and then further to working with the Partnerships Manager to research and create a database of mental health services in Aberdeen City. During the research and creation of the database, I was responsible for supervising a group of 5 students from NESCOL. The database was then published on the ACVO website and is still available to view.

• Front Desk Receptionist

  • Jul 2013 - Sep 2013

  Employed to provide administrative support to the main reception area. Duties included, customer service, photocopying, scanning, filing, collating, setting up meeting rooms, ordering food/beverages.



Elmbank Medical Group

• Aberdeen City, Scotland, United Kingdom

• Medical Receptionist

  • Aug 2017 - Nov 2017



Randstad

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Student Support Worker

  • Sep 2012 - Jan 2015

  Employed by the Disabilities & Dyslexia Service at Robert Gordon University to attend lectures to take hand written notes for students, type note in Word and email them to students within 48 hours. Employed to proofread assignments and dissertations of up to 20,000 words checking for spelling, punctuation, grammar, sentence construction and email proofread assignments back to students. I received excellent feedback both from Robert Gordon University and students about my work. One Disabilities adviser said my proofreading skills was the best she had ever seen. One student sought to privately employ me to proofread his assignments on hearing that I had left my role.



Aberdeen City Council

• Aberdeen, Scotland, United Kingdom

• Volunteer Parent Help

  • Sep 2003 - Jul 2012

  Parent helper on a weekly basis in nursery and primary classes. Duties included storytelling, baking, arts and crafts, helping with reading, maths, art, playground supervision, supervision of children on activitiy days out Parent helper on a weekly basis in nursery and primary classes. Duties included storytelling, baking, arts and crafts, helping with reading, maths, art, playground supervision, supervision of children on activitiy days out



Institute of Physics

• United Kingdom
• Research Services
• 300 - 400 Employee

• Volunteer

  • Feb 2012 - Feb 2012

  Volunteer in a mobile science lab demonstrating/teaching set science experiments to secondary school children Volunteer in a mobile science lab demonstrating/teaching set science experiments to secondary school children



Aberdeen Performing Arts

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Customer Service Assistant

  • Apr 2005 - Sep 2007

  Employed to perform excellent customer service and care through duties which included bar work, ushering and food service. Employed to perform excellent customer service and care through duties which included bar work, ushering and food service.



Home-Start Aberdeen

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Volunteer

  • Mar 2004 - Aug 2007

  Provided trained emotional and practical support to a vulnerable family Provided trained emotional and practical support to a vulnerable family



B&Q

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Apr 2004 - Nov 2004



Vue UK&I

• United Kingdom
• Entertainment Providers
• 500 - 600 Employee

• Cinema Staf

  • Apr 2001 - Nov 2003



Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteer

  • Aug 1999 - Oct 2001

  Worked as part of a team selling books, and other Oxfam merchandise. Duties included stock rotation, pricing and display of merchandise, till operation, cash handling and customer service Worked as part of a team selling books, and other Oxfam merchandise. Duties included stock rotation, pricing and display of merchandise, till operation, cash handling and customer service