Experience

Pearson TQ

• United Kingdom
• Business Skills Training
• 1 - 100 Employee

• Head of Business Development (General and Commercial Services)

  • Aug 2020 - Present

• Business Manager - Apprenticeships

  • Oct 2017 - Present

  Overall responsibility for leading on the conversion of sales leads into sales and manage the transition of new business into operational steady state. This involves:• Identification and cultivation of customer relationships with existing and new customers with respect to Apprenticeships• Growing business within and outside the MOD (other public services, industry) through the conversion of opportunities• Leading on the implementation and transition of new business and new standards for Apprenticeships• Co-ownership and development of the Pearson TQ apprenticeship strategic plan and its success, progression and development, including the creation and ownership of the stakeholder communication strategy• Creation and development of new and existing apprenticeship opportunities. Leverage expertise from across the business to build winning apprenticeship solutions, through competitive processes and/or single source relationships• Contributing to the tendering process and bid production of new and existing business and programmes• Leading on allocated Apprenticeship tenders, their application and contract transition processes including liaising with key stakeholders across Pearson (e.g. Legal, Operations, HR and Procurement) to ensure the process is legally and morally compliant.• Assisting contract teams with the development of new opportunities in their existing contracts• Act as an SME on Apprenticeships (including Functional Skills).• Leading the transition from contract win to delivery: act as project/contract manager for implementation



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Head of Training from Pearson

  • Sep 2014 - Oct 2017

  • Leading and managing a team of 30 to deliver Pearson business goals for teacher training• Managing the writing and production of training materials to support teachers and businesses delivering Pearson qualifications and services including participation in the enhancement and implementation of the quality management system, maintaining good working practices to maximise accuracy, economy, efficiency and security• Monitoring and evaluating the production of training materials to ensure that quality standards are met and that the procedures implemented are compliant with regulatory requirements• Leading and managing the quality of teacher training outcomes and external customer experience• Ensuring compliance to internally set standards and externally required regulations (Ofqual Conditions) for teacher training by Pearson Education Ltd • Budget planning, management and reporting of a £6m budget for all teacher training direct and indirect costs • Leading and managing collaboration with internal clients to build/design high quality service solutions for their external customers; including financial planning, operational resource planning, and agreement of key performance indicators and service levels• Leading and managing the implementation of the service solution(s)• Leading and managing the provision of accurate, clear, responsive reporting to internal client groups on, KPIs, SLAs, financial performance and operational delivery performance and risks• Leading and managing the operational delivery of high quality qualifications training services in accordance with Pearson standard principles and Ofqual regulatory requirements• Managing external suppliers of services as appropriate, including management of SLAs and KPIs

• Work Based Learning Assessment Delivery Manager

  • May 2010 - Aug 2014

  • Leading and managing a large team of sixteen people to ensure effective, accurate and timely delivery of all key operational processes that underpin the delivery and assessment of all vocational and Functional Skills qualifications within training organisations• Strategic management and ongoing review of assessment delivery ensuring ongoing effectiveness and process efficiency within budgetary constraints• Contributing to strategic planning processes, setting performance targets and implementation of the overall business strategy • Successful delivery of all Functional Skills assessments for both paper based and on-screen testing within prescribed regulatory requirements to ensure results can withstand scrutiny by internal audit, external stakeholders (Ofqual), registered training organisations and learners• Managing the scheduling, quality of content production and delivery of the national training programme for all External Verifiers and Principal Examiners (approx 2,000) for all vocational qualifications (face to face and on-line) in accordance with the General Conditions of Recognition (Ofqual, May 2011)• Recruitment, training and development of all trainers, this includes competency mapping • Producing performance data and evaluation reports for Senior Managers, Directors and relevant committees• Developing and reviewing assessment processes to support all qualification suites, sectors and channels• Developing support and guidance documentation for training organisations across a range of qualifications• Developing Quality Assurance processes to support new and existing assessment methodologies • Monitoring and evaluating existing Quality Assurance processes to ensure they remain fit for purpose• Developing operationally focused assessment-related policy and procedures to uphold and promote assessment strategies in accordance with the General Conditions of Recognition (Ofqual, May 2011)



StreetGames UK

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• National Volunteering Programme Manager

  • Feb 2010 - May 2010

  • Managing the delivery of the national Co-operative StreetGames Young Volunteers programme, ensuring milestones and targets were achieved • Managing a team of ten managers and contractors engaged in delivering the programme at a national, regional and local level • Managing the scheduling and delivery of the national training programme • Ensuring high quality customer relationships with programme stakeholders including funders, local projects and other partners • Producing and managing budgets effectively • Producing reports on progress for a range of stakeholders including funders, the StreetGames Board, local projects and external agencies • Working with StreetGames PR Manager ensuring the profile of the programme was raised effectively through the media and other channels • Developing fundraising bids and proposals that assist with the sustainability of the volunteering programme • Leading on the wider work of StreetGames on volunteering with National Governing Bodies of Sport and Sport England



Virgin Active

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Fitness Manager

  • Mar 2001 - Jun 2002

  • Setting up the operational infrastructure of the fitness department for Virgin Active’s flagship club • Recruiting, managing, training and developing a team of 25 fitness professionals • Creating and managing departmental budgets • Setting up the operational infrastructure of the fitness department for Virgin Active’s flagship club • Recruiting, managing, training and developing a team of 25 fitness professionals • Creating and managing departmental budgets