Fawzi Elbarrani, C.E.T., CSM, ITSM

Project Manager | Business Process Re-engineer at HubSpoke. Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Ottawa Metropolitan Area, CA
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • Italian Elementary proficiency

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Michael F Andrew

As the Group Senior Manager for Strategic Project Management, Fawzi Elbarrani was a dedicated and strong project/program manager. I worked closely with Fawsi as he shaped the value provided by the new Strategic Project Management team. Aside from his project management skills, he succeeded because of his timely follow-through, coaching and relationship-building with people like me who were responsible for strategic initiatives. Fawzi is a highly dedicated leader who knows how to focus on the objectives and ensure the proper execution takes place to ensure the objectives are successfully achieved.

Charles Chebl

Fawzi is an excellent employee with high degree of loyalty and integrity. Serious and hard worker, Fawzi does not hesitate to do what ever required for the interest of his projects and his company. With no hesitation, I recommend Fawzi.

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Credentials

  • ISO 20000 Foundation - IT Service Certification
    GSDC - Global Skill Development Council
    Nov, 2021
    - Nov, 2024
  • Digital Business Transformation
    IMD Business School
    Oct, 2019
    - Nov, 2024
  • Six Sigma Green Belt (CSSGB)
    Motorola Universty
    Jun, 2006
    - Nov, 2024
  • Information Security Management System (ISMS) Auditor/Lead Auditor
    KPMG’s Audit
    Sep, 2003
    - Nov, 2024
  • ISO 9000:2000 Lead Auditor/Internal Quality System Auditor
    DNV
    May, 2002
    - Nov, 2024
  • Certified Engineering Technologist (C.E.T)
    Ontario Association of Certified Engineering Technicians and Technologists (OACETT)
    Jan, 1997
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jun, 2018
    - Nov, 2024
  • Remote Work and Virtual Collaboration Professional Certificate (RWVCPC™)
    CertiProf
    Aug, 2021
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager | Business Process Re-engineer
      • Jan 2022 - Present

      As a HubSpoke Associate, I am an independent consultant who is available for contract opportunities in the greater Ottawa area. As a HubSpoke Associate, I am an independent consultant who is available for contract opportunities in the greater Ottawa area.

    • Libya
    • Research
    • 1 - 100 Employee
    • Project Management and Business Consultant
      • Jul 2021 - Dec 2021

      • Oversaw and managed the Technology and R&D Team of Tatweer Research to develop a completed demo for a digital vaccine certificate/passport platform • Prepared and completed a Request for Proposal (RFP) document bid for a turnkey project for Supply, Installation, Configuration, Training and Implementation of a Multimodal Biometric ID System to build a Trusted Citizen Database for Civil Registry Authority (CRA), North Africa. Budget $150K USD.• Participated and supported PwC-UK to complete a Financial Management Information System (FMIS) comparison and benchmark. Conducted a review of FMIS vendors able to meet the needs of implementing such a system to identify shortlist. Budget $200K USD.

    • Libya
    • Research
    • 1 - 100 Employee
    • Project Manager/Consultant
      • Dec 2019 - Apr 2021

      Sub-Project: Evaluation and Implementation Phases of SAP System:• Provided project management throughout the entire project lifecycle (project planning/scoping through project close). • Led the implementation and delivery of SAP Business ByDesign and SAP SuccessFactors with respect to SAP S/4HANA System and delivery of related services to enable consistent financial tracking, scheduling and collaboration for all program and project activities. • Defined and documented business objectives and project scope for the Project Charter. • Defined, documented and developed the project scope and the Project Management Plan and all its subsidiary management plans; created and maintained the Work Breakdown Structure (WBS) and the resulting detailed Project Schedule using MS Project and other agile methodology. • Identified the technical and business risks to delivering all work packages and developed responses/mitigations to ensure the project was successful. • Maintained project plan, risk register, and WBS. • Created the structure for each work package/release closeout report and delivered a full project closeout report. • Developed the cost estimate for the SAP Implementation phase. • Developed business requirements as part of the business case which included the project constraints (Budget, Schedule, and Resources), the business objectives, project scope, business process analysis and stakeholder analysis.• Developed Service Level Agreements (SLAs) with 3rd party vendor to ensure compliance to standards and guidelines (e.g. ISO, ITIL, etc.). • Oversaw the overall SAP’s WBS and associated project plans, and IM/IT project budgets (including estimates for hardware, software and resources) and consolidated sub-projects into an integrated plan. • Identified and maintained a schedule and milestone chart including the critical path of the project.

    • Project Manager/Consultant
      • Dec 2018 - Nov 2019

      Sub-Project: Development of Crowd-sourced Mobile Data Platform• Established and managed a joint team from AI unit and Digital & Physical Computing unit to develop a mobile app in collaboration with a mobile local service provider that uses crowdsourcing methods to collect mobile data, location data and network data. The collected data then cleaned, filtered, analyzed and visualized into different services and solutions (e.g. coverage map) for enhancement of mobile network operations. • Developed the following project management plans based on PMBOK standards: o Project Management Plano Quality Management Plan and Frameworko Risk Management Plan and Frameworko Change Management Plan and Governance Structureo Project Closeout Plan• Monitored project progress against preliminary project approval scope, schedule and budget• Provided cost estimate for all the crowd source mobile App/platform system development• Developed business requirements as part of the business case which included the project constraints (Budget, Schedule, and Resources), the business objectives, project scope, business process analysis and stakeholder analysis• Managed all aspects of the planning, design, development, and testing phases of the project, including defining cost estimates, budgets, and close-out• Defined Service Level Agreements (SLAs) with the mobile operator and external suppliers• Used MS Project to develop project schedules and work plan activities. • Managed the change control, quality management and risk management process• Managed and monitored progress project plans • Identified critical paths through the integrated project schedule and each separate project and assisted in the development of work-around plans• Participated in development and implementation of an Integrated Management System (IMS), and obtained certification (October 2019) to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 (PECB MS).

    • Project Manager/Consultant
      • Sep 2015 - Nov 2018

      Development of a Tech City:• Managed the development of Elmreisa Free Zone (EFZ), an area of approximately 1,200 hectares consisting of 8 clusters that includes a Technology City cluster/hub. • Managed and completed all aspects of the Pre-feasibility, Area Zoning and Regulations Project phase to achieve the Client’s prescribed scope, time, cost and quality objectives through the application of formal project management process, techniques, and procedures. • Managed and completed the Feasibility/Master-plan phase from initial feasibility through preliminary design, definition, concept and detailed design to develop a Technology City which included designs of the communications infrastructure (networks and services), reliable data-center and potential smart technology features. • Established a team to research, study and develop an ICT benchmark report • Developed/wrote the effective project approval document including business plan, project charter, treat risk assessment, cost estimate and project plan for the effective delivery of the technology department’s initiatives. • Controlled project cost and schedule. Maintained the work plans for the initiation of cost/schedule control. • Defined the required project deliverables and the resources and the non-staff costs such as hardware and software required for the project to identify the project budget. • Developed RACI (Responsible, Accountable, Consulted and Informed) matrix to align organization with strategy and implemented the established KPI’s target monitoring. • Defined, documented, developed and maintained the project scope and the Project Management Plan and all its subsidiary management plans; created and maintained the Work Breakdown Structure (WBS) and the resulting detailed Project Schedule using MS Project and other agile methodology. • Developed estimates and resource needs for each of the processes within the project, and the ongoing maintenance of each of the processes after implementation.

    • Canada
    • Telecommunications
    • 100 - 200 Employee
    • Project Manager/Business Development
      • Jan 2016 - Apr 2016

      • Managed the ERP System Replacement project throughout the selection and evaluation phases by ensuring that resources were made available and that the project plan was developed and complete within agreed time, cost and performance parameters. Budget $400K. • Defined and documented the objectives of the project, developed project planning, Statement of Work (SOW), bid review, RFP preparation, deliverables review and contract management. • Prepared plans, charts, tables and matrix to assist in the assessment and comparison process. • Managed the committee’s team members • Determined budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team• Reported progress of the project on weekly basis to the CEO• Identified cost estimates and budget requirements for the project and documented these in the project charter• Managed the project during the selection and evaluation phases by ensuring that resources were made available and that the project plan was developed and complete within agreed time, cost and performance parameters. • Created schedules by defining activities with durations, building complex dependencies between activities, interacting with stakeholders, and establishing critical paths. • Managed risk associated with the project and reported on status and trends on bi-weekly basis.

    • Canada
    • Civil Engineering
    • 700 & Above Employee
    • Projects Director and Country Manager
      • Apr 2013 - Oct 2014

      • Managed the country Operations and all Engineering, Procurement and Construction (EPC) projects, which included a new Airport Terminal building and corresponding utilities, parking, and other infrastructure works, and rehabilitation and development of Lakes and Water Collector & Pipe Manufacturing facility worth over $700M USD.• Acting as company’s representative, led and completed the technical and financial evaluation process for the airport. Successfully restarted all the mega EPC projects (Airport, Rehabilitation and Development of Lakes, Well fields, Water Collector and Pipe Manufacturing facility).• Defined the project budget, cost estimates, resource allocation and managed client expectation by conducting weekly meetings with technical team and provided project updates• Developed the following project management plans based on PMBOK standards and company’s methodology.• Developed/wrote the effective project approval document for SVP/Infrastructure & Construction’s submission, including business plan, project charter, threat risk assessment, cost estimate and project plan for the effective delivery of the airport and other projects. • Monitored project progress against preliminary project approval scope, schedule and budget• Managed the process for restarting past projects and closing past projects which will not be restarted• Managed the divestment process for existing equipment and assets• Produced and presented bi-weekly project and budget status update reports to steering committee, senior management, and stakeholders and discussed all aspects of risk management, project timelines, resources, budget vs. cost estimates, technical environments and advised the stakeholders, Steering Committee and senior management of any potential issues along with the corrective action for the issues.• Development and control of cost/schedule. Maintained and updated the Work Breakdown Structure (WBS), assigned work responsibility, resources & duration estimates.

    • Senior ICT Consultant
      • Oct 2011 - Mar 2013

      • Provided Project Management Services within the Information, Communication and Technology field (ICT).• Provided program management and high-level assessment services on options and methodology for exit strategy and Approach to a Telecommunication Holding Corporation in collaboration with an international . • Project management throughout the entire project lifecycle, from planning/scoping through project closeout. Developed Project Initiation Document, Project Management Plan, Project Charter, Business Case and Work Breakdown Structure for each approval stage (Opportunity Evaluation, Initiation, Planning, Deployment and Closure. Approach was based on PMBOK Methodology. • Developed project plan and related processes. Prepared due diligence and determined relevant risks and factored them into the improvement measures. • Evaluated asset options on a risk/return basis. Analyzed, selected and implemented improvement measures to improve status of assets. • Developed a process to derive value of assets through the following: o Multiple valuations market approach with valuation based on data comparison using either transaction history (Mergers & Acquisition) or trade history on the stock marketo Asset-based valuation based on substitution principleo Cash flow-based income approach based on time value of money• Monitored project progress against preliminary project approval scope, schedule and budget • Defined, developed and documented project charters, schedules, resource plans and other associated plans to track the progress in the project management tracking systems • Produced bi-weekly project and budget status update reports to steering committee, senior management, and stakeholders and discussed all aspects of risk management, project timelines, resources, budget vs. cost estimates, and technical environments and advised the stakeholders, Steering Committee and senior management of any potential issues along with the corrective action for the issues.

    • Group Senior Project Manager
      • Sep 2007 - Sep 2011

      • Established the Group Strategic Program Management Office (PMO) and set-up regional PMO Offices to monitor the implementation of the Transformation Program, and the implementation road-map of the 24 developed initiatives across 8 group functions• Applied a balanced iterative (Client Centric) agile project management approach to the planning, development, implementation, and evaluation of assigned projects through the entire project life cycle, from inception to deployment and post-implementation review. Stakeholders guided through the process included technical and non-technical staff as well as senior executives. • Managed the 12I12 (12 Billion Dirham revenue by year 2012) transformation program and implementation road-map of 24 initiatives across the group functions: • Established, monitored the implemented the Excellence Turnaround Program. This program was end-to-end, multi-faceted, and built results in initiatives at local, regional and group levels:o Improved cost control OpEx efficiency and Optimize CapExo Aligned subsidiaries with Group strategy and increased synergy across Etisalato Managed a multidisciplinary IT team within the Technology Department that consisted of the Network Development (ND) team and Network Services (NS) team to implement Revenue Assurance (RA) in the interconnect and develop one network across the Etisalat Group (Operator Companies) operationso Developed RACI matrix and implemented the new organization and governance model (e.g. HR, Technology, etc.) o Defined and developed processed based on ITIL RACI matrix o Developed, supported and drove technology-related governance, policies and processes• Developed Project Initiation Document, Project Management Plan, Project Charter, Business Case and Work Breakdown Structure.• Met with senior management within Etisalat senior directors and regional GMs to define and document business objectives and project scope for the Project Charter for each initiative.

    • Project Manager
      • Apr 2005 - Aug 2007

      • Managed the strategic initiative of aligning Ebtikar the Card System with Etisalat’s corporate objectives and strategy and streamlining operations. • Provided project management throughout the entire project life-cycle. Development and control of cost/schedule. Maintained and updated the Work Breakdown Structure (WBS). • Promoted comprehensive growth by building upon capabilities and signed strategic partnership in the supply chain. • Defined and documented business objectives and project scope for the Project Charter. • Improved Etisalat’s SMART/SIM cards manufacturing operational productivity by 20-30% through lean/sigma techniques and value stream mapping• Restructured plant production control, scheduling, cost control and resources across the factory which delivered savings of approximately AED1M ($367K USD) in the first 6 months• Developed detailed project plan, business plan, communication plan and execution plan. • Supported and facilitated evaluation and strategic planning to transition to the newly developed organization. • Established performance targets based on business drivers defined in the Strategic Business Plan.• Developed key processes and identified interaction with Etisalat such as production planning, card manufacturing, supply chain management, and marketing and business development. • Defined the project budget, cost estimates, resource allocation, and managed client expectations. • Developed, implemented and maintained the ISO 9001 Quality Management System (QMS) and developed cost effective process improvement program.• Developed and reviewed project issues management plan and risk management plan. • Created risk management processes and detailed procedures to align with the risk plan. • Managed and monitored progress with respect to project plans by defining deliverables, identifying key milestones, reviewing project progress, and engaging in ongoing risk management.

    • Project Manager
      • May 2001 - Mar 2005

      • Developed and implemented the Etisalat Transformation Program, which included developing, implementing and monitoring the ISO Quality and Information Security Management Systems across Etisalat's Corporate and Regional Offices to ensure the following: o Maintain an efficient and effective Organizational Management System (i.e. ISO 9001, ISO 27001)o Define and manage Service Level Agreements (SLAs) with customers and external vendors (ITIL)o Improve Etisalat internal processes and systems (i.e. HRMS, CMMI)o Enhance Etisalat Supplier Support Program (ESSP) with major supplierso Develop and set targets for various Key Performance Indicators (KPIs)o Improve Network Performance Audit (i.e. MSC, Internet, PSTN) and compliance to best• Used ITIL Framework to deliver process improvement and applied eTOM business process FW. • Developed the Project Management corporate methodology based on PMBOK to enhance and develop the staff skills and competency. This includes Project Initiation Document, Project Management Plan/Project Charter, Business Case and Work Breakdown Structure for each approval stage (Opportunity Evaluation, Initiation, Planning, Deployment and Closure. These documents were created using MS Word, MS Excel and MS Project.• Developed a new measure for the CSRs for the purpose of tracking and identifying the employees’ productivity and used this measure as a KPI in the front office. • Reviewed performance against agreements and targets (SLAs and OLAs).• Established, certified, and maintained ISO Quality Management Systems based on process approach for different departments/business units.• Established KPI’s target monitoring based on business drivers defined in Strategic Business Plans.• Conducted Internal Gap Analysis in accordance with ISO 9001 and established Business Processes Mapping (BPM) "As Is" and "To Be", using MS Visio – across Etisalat Group. • Conducted Management Systems Audits and Risk Assessment to ensure compliance of HO/Region

    • Operations, Engineering, Quality Control/Assurance and Administration
      • Apr 1987 - May 2001

      ─ Operations Controller * GPM Ltd.─ Quality Assurance Manager * All New Manufacturing─ Quality Assurance Tech. * Bombardier Mass Transit (GO Train)─ Mechanical Designer * OSF Inc.─ Mechanical/QA Technologist * Audor Communications Inc. (ACI) ─ Data Verification * Department of National Defence (DND)─ Mechanical Engineering Tech. * Vadeko Inc. (Canadian Bank Note)─ Aircraft Maintenance Mechanic Apprentice * First Air• Managed complex projects in Engineering, Operations, Quality in the private, government and corporate sectors. • Managed factory and site functions in interior fit-ups, metal and decorative fabrication.• Established, implemented, and maintained the entire Quality Control/Assurance program to meet customer’s requirements in precision sheet metal fabrication (CNC) of electronic/custom enclosures, shelving and miscellaneous sheet metal. And liaised with customers on quality matters (i.e. Nortel).• Identified and recorded problems relating to quality, control of product or system nonconformities and ensured that corrective action were applied. • Inspected all stages of processes, analyzed data, and documented any product processes and quality problems. • Produced drawings and completed layouts of electrical and mechanical parts, components and assemblies for Air Traffic Control (ATC), Marine Communications, and Control Systems. • Participated in several major electro-mechanical projects with roles in system integration of Navigational Aids including VOR/DME, VHF Directional Finders, Flight Strip Printing & Distributing equipment; installation, inspection, and supervisory assistance services.• Reviewed technical contracts (examined & evaluated) specifications issued by Supply and Services Canada on behalf of the DND for the procurement and manufacture of equipment, systems, and other materials. • Performed product quality control and system tuning. • Assisted engineers in avionic & mainframe repairs and overhaul of HS748 & DHC-6 aircraft.

Education

  • IMD Business School
    Leading Digital Business Transformation, Leading Digital Business Transformation
    2019 - 2019
  • Southern Alberta Institute of Technology (SAIT)
    Petroleum Eng. Technology
    -
  • Algonquin College of Applied Arts and Technology
    Mechanical Eng. Technology
    -
  • Algonquin College of Applied Arts and Technology
    Electro-Mechanical Eng. Tech.
    -
  • IATA Training
    Airport Master Planning
    2013 - 2013

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