Fawn Irvine
Account Representative - Ontario at Xenex Laboratories- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Edmund Lucido
Fawn is a detail-oriented and a highly efficient and effective sales representative. She is very knowledgeable of her products and has great insights into her customers' needs. She also has a strong work ethic and is dependable team player. She would be a great asset to any team.
Indera Rai
As an office manager, I am very vigilant in examining the quality of the pharmaceutical representatives that come by. I was very impressed with Fawn’s attitude the first time I met her. She is very patient, respectful and sensitive to our physicians’ hectic schedule. Fawn is very knowledgeable of her product portfolio and she communicates well and thinks quickly on her feet. Her ability to separate emotion from logic makes her an excellent representative and our physicians always welcome her even on a very tight schedule. I wish there would be more reps like Fawn. Indera Rai, Medical Office Manager.
Edmund Lucido
Fawn is a detail-oriented and a highly efficient and effective sales representative. She is very knowledgeable of her products and has great insights into her customers' needs. She also has a strong work ethic and is dependable team player. She would be a great asset to any team.
Indera Rai
As an office manager, I am very vigilant in examining the quality of the pharmaceutical representatives that come by. I was very impressed with Fawn’s attitude the first time I met her. She is very patient, respectful and sensitive to our physicians’ hectic schedule. Fawn is very knowledgeable of her product portfolio and she communicates well and thinks quickly on her feet. Her ability to separate emotion from logic makes her an excellent representative and our physicians always welcome her even on a very tight schedule. I wish there would be more reps like Fawn. Indera Rai, Medical Office Manager.
Edmund Lucido
Fawn is a detail-oriented and a highly efficient and effective sales representative. She is very knowledgeable of her products and has great insights into her customers' needs. She also has a strong work ethic and is dependable team player. She would be a great asset to any team.
Indera Rai
As an office manager, I am very vigilant in examining the quality of the pharmaceutical representatives that come by. I was very impressed with Fawn’s attitude the first time I met her. She is very patient, respectful and sensitive to our physicians’ hectic schedule. Fawn is very knowledgeable of her product portfolio and she communicates well and thinks quickly on her feet. Her ability to separate emotion from logic makes her an excellent representative and our physicians always welcome her even on a very tight schedule. I wish there would be more reps like Fawn. Indera Rai, Medical Office Manager.
Edmund Lucido
Fawn is a detail-oriented and a highly efficient and effective sales representative. She is very knowledgeable of her products and has great insights into her customers' needs. She also has a strong work ethic and is dependable team player. She would be a great asset to any team.
Indera Rai
As an office manager, I am very vigilant in examining the quality of the pharmaceutical representatives that come by. I was very impressed with Fawn’s attitude the first time I met her. She is very patient, respectful and sensitive to our physicians’ hectic schedule. Fawn is very knowledgeable of her product portfolio and she communicates well and thinks quickly on her feet. Her ability to separate emotion from logic makes her an excellent representative and our physicians always welcome her even on a very tight schedule. I wish there would be more reps like Fawn. Indera Rai, Medical Office Manager.
Credentials
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Dermatological Compounding
American College of ApothecariesJan, 2018- Nov, 2024 -
Fundamental Compounding
American College of ApothecariesJan, 2018- Nov, 2024 -
Pain Management Compounding
American College of ApothecariesJan, 2018- Nov, 2024 -
CCPE - Psychiatry Accreditation
Council for Continuing Pharmaceutical EducationMay, 2006- Nov, 2024 -
CCPE Accreditation
Council for Continuing Pharmaceutical EducationNov, 2003- Nov, 2024
Experience
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Xenex Laboratories Inc.
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Canada
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Account Representative - Ontario
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Jul 2018 - Present
As Sales Representative | Ontario, I sell Active Pharmaceutical Ingredients (API) and compounding equipment to compounding pharmacies, IVF clinics, hospitals, long term care facilities, universities, and research institutions throughout Ontario. Collaborate with marketing and procurement to define and address customer requirements. Analyze sales data to develop and implement territory action plans. Deliver sales presentations to current and prospective customers; distribute samples. Negotiate short- and long-term contracts valued up to $100K. My Key Success in This Role: -Championed and gained buy-in from Xenex for a new, more efficient customer quotation process by encouraging the company to more accurately and rapidly prepare quotes in SalesForce. -Exceeded 2018 and 2019 sales goals and sold over $1M of products by creating and increasing brand awareness of Xenex at several key chain accounts including Shoppers Drug Mart, Loblaws, Walmart, Costco, Rexall Pharma Plus, PharmaChoice and PharmaSave. -Successfully converted more than 15 compounding central fill pharmacies to Xenex brand active pharmaceutical ingredients (APIs), generating average monthly sales over $80k. -Secured $8K initial order sales with one Cosmeceutical Company with potential to generate an additional $25K + after negotiating to provide with bases and API to launch new skin care line.
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Procter & Gamble
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United States
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Manufacturing
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700 & Above Employee
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Primary Care/Specialty Representative - Gastroenterology
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2016 - 2018
In my role, I presented information about Align and Metamucil to gastroenterologists and general practitioners and cultivated relationships with advocates and key decision makers and influencers. Leveraged in-depth product knowledge and savvy business acumen to educate health care providers on proper use of products. Observed and identified market opportunities and challenges; developed, planned, implemented, and followed through with action plans to positively influence opportunities and challenges. My Key Success in This Role: -Grew territory 12.3% in 2016 and an additional 13.9% in 2017 by coordinating and hosting Lunch & Learns, Continuing Medical Education (CME) programs, and providing more specific detail on products to GP and other practitioners. -Increased sales by developing and implementing a strategic business plan; wrote and developed this plan based on in-depth knowledge of territory, key targets, decision makers/influencers, and competitor products and activities. -Consistently ranked among top three performers nationally by exceeding sales objectives, demonstrating leadership behavior, mentoring new sales reps, and sharing best practices at sales meetings.
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Skin Vitality Medical Clinic
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Canada
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Hospitals and Health Care
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100 - 200 Employee
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Women's Health Ambassador, Talent Acquisition & Training
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2015 - 2016
My role as Women’s Health Ambassador | Talent Acquisition & Training, I helped company to launch and promote ThermiVa to general practitioners, gynecologists, and urologists. Recruited, hired, and trained medical sales consultants to plan and coordinate CME events and round table discussions designed to drive brand awareness and increase market outreach. My Key Success in This Role: -Mentored and retrained medical sales consultants to grow their professional skills and ensure closing ratios increased to a minimum of 70%. -Conducted audits to ensure adherence to company guidelines and protocols and verify consistent operations by regularly visiting all eight facilities and evaluating employee/client interactions.
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Eli Lilly and Company
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Primary Care Representative - Neurology, Endocrinology and Urology
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2001 - 2007
In my role as Primary Care Representative, I carried a portfolio that included Zypreza, Actos, and Cialis; sold to general practitioners, ER physicians, psychiatrists, endocrinologists, and urologists at hospitals and long term facilities. Coordinated quarterly CME events and round table discussions to increase market outreach to high prescribers, physicians, and other key decision-makers. Trained and mentored new sales representatives. My Key Success in This Role: -Received Pinnacle Award (2004) for outstanding leadership and top 10% sales performance, having grown territory by 13.9% market share. -Earned Top Primary Care Representative in Ontario (2002) and Gold Level performance for executing the 2001 Zyprexa Marketing Plan.
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Education
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University of Waterloo
Hon.BSc., Chemistry