Experience

Dawood University of Engineering and Technology

• Pakistan
• Education Administration Programs
• 100 - 200 Employee

• • Apr 2016 - Present

• • Apr 2015 - Mar 2016



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Team Leader Sales/Recoveries

  • Jun 2007 - Dec 2012

  Barclay's S.M.E. I was offered the role of Senior Sales Officer by Barclay's in June 2007 and got promoted as Team Leader in May 2008 within the Business Loan department. I was part of the Barclay's Pilot Batch Loans Team member in UAE. My role was to Promote the newly launched Barclay Loan in the market.Visit the companies and approach the customers to apply for Barclay Loan explaining them about the Barclay's brand and offering them with our product bouquet.Assisting my BDM in team management and resolving the queries of my colleagues in regards to product and policy.Ensuring that they are well versed with the product and policy of the bank and they are focused on achieving their monthly targets.The role was challenging as the team was either new or not achieving their targets on regular basis. I used my market experience to introduce my team members to new companies and accompanied them on their business calls. Activities of similar nature resulted in the desired results and accomplishment of targets. Recoveries Loans/Credit Card. Handling Delinquent Portfolio of In-House Team of credit card and Loans.. Negotiating with customers in order to settle their outstanding. Arresting wanted customers in order to settle their accounts. Managing the process of Cheques Representation for Loans. Preparing MIS & Collector Performance File and discussing it with the Manager to improve performance. Providing projections of amount to be recovered & achieving the targets on monthly basis.Preparing Settlement Plans & Re-scheduling Memo’s and discussing the same with Customers & Management. Handling process of Documents Retrieval for the Team.Conducting Training Sessions of Collection Systems. (Debt Manager and Flex Cube).Managing & guiding Collectors to send, Collection Letters, Demand Notices & Negotiate for Full Settlement.Identifying Bank Imprisoned Customer at the start of every month.Handling complaints in customer services environment Coaching Skills in Banking Sector Show less



Allied Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Manager Operations

  • Dec 1994 - Feb 2007

  The Bank started out in Lahore by the name Australasia Bank before independence in 1942; and became Allied Bank of Pakistan in 1974. In August 2004, because of capital reconstruction, the Bank’s ownership was transferred to a consortium comprising Ibrahim Group; therefore, it was renamed as Allied Bank Limited in 2005. Today, with its existence of over 70 years, the Bank has built itself a foundation with a strong equity, assets and deposit base. It offers universal banking services, while placing major emphasis on retail banking. The Bank has a large network of over 840 online branches in Pakistan and offers various technology-based products and services to its diverse clientele. Development activities to boost business of the Branch and achieve expected/budgetary level of growth in all key result area. Constant improvement in portfolios inclusive of Deposit mobilization and Commercial and Retail Advances. Maintain smooth operation of the Branch Observe all internal, external policies, and Regulations. Managing Branch Team and maintain complete harmony among them. Show less