Fausto Tomba

Customer Satisfaction Manager at Brother Sewing Machines Europe GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Seregno, Lombardy, Italy, IT
Languages
  • Inglese -
  • Francese -
  • Italiano Native or bilingual proficiency
Skills

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Bio

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Experience

  • Brother Sewing Machines Europe GmbH
    • Germany
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Satisfaction Manager
      • Apr 2013 - Present

    • Service Support Manager
      • Jan 2010 - Mar 2013

  • Brother Italia Spa
    • Service Manager
      • Jul 1998 - Dec 2009

      After 18 years of expertise in the field of technical service, thanks to my strong aptitude for the organisation of the job I was designated to create a national network for service support, specifically dedicated to the management of the sewing machines area.The network has been managed with CRM/SAP up to the end of my partnership with the Company.

  • Defendi Spa
    • Technician of Electrical/Electronic Home Products
      • Jul 1980 - Jun 1998

      My career started in a small artisan Company involved, among its activities, into the sales of industrial and home sewing machines.Later, I moved to Defendi SpA; here I had the possibility to develop in the field of technical service, operating on a large selection of electrical and electronic products: knitting machines, sewing machines, microwaves, irons, specific machines for clothing.

Education

  • Fondazione Aldini Valeriani
    Diploma Istituto Tecnico e Professionale, Tecnologia/tecnico di elettronica industriale
    1974 - 1979

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