Faustina Serwaa Boateng

Conversion Manager at ASTOLINKS INTERNATIONAL
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Contact Information
us****@****om
(386) 825-5501
Location
Kumasi, Ashanti Region, Ghana, GH

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Experience

    • Ghana
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Conversion Manager
      • Mar 2022 - Present

      Assists the team in the creation and management of marketing campaignsTraining of the team with new immigration rules and sponsor institutions policiesMonitoring team to work effectively and maintaining conversion rates of the companyProviding weekly and monthly report from the team on conversion rates to the CEOOversee all hiring, training and discipline of the team in connection with the compliance manager

    • Branch Manager
      • Sep 2019 - Feb 2022

      Directing all operational aspects including customer service, human resource, administrative and salesProviding training, coaching, development and motivation of team membersDeveloping forecasts, financial objectives and business plansManage budget and allocate funds appropriatelyShare knowledge with other branches on effective practices, business opportunities and needsIn charge of team welfare and maintenance of growth in their career

    • Administrative Assistant
      • Jan 2018 - Aug 2019

      Review and maintain written and computer files as well as conduct data entryAssist with all budget activities including accountingCoordinates and schedules online meeting with educational partner institutions abroadResponsible for preparation of confidential documents and reportsIn charge of team welfare and see to their daily activities in the office

    • Educational Consultant
      • Oct 2015 - Dec 2016

      Serves as an advisor to clients who wants to further their education abroadAssesses clients education standards and guides with their course selection to help build careerHelp implement changes to their curriculum based on their profile and or dataGuide and supervise clients in school selection, application and online interviews to meet requirementsMeet with senior staff to discuss new schools, programs and budget to meet

    • Customer Service Representative
      • Mar 2015 - Oct 2015

      Receives and assists customers with complaints and questions.Sells our educational packages to clients who walks-in to the officeReport daily on clients enquiry to senior team and get solutions to themMaintaining a positive and professional attitude towards clients at all timesProviding proactive client outreach and responding to their reviews

    • National Service Personnel (Tutor)
      • Sep 2013 - Aug 2014

      Assists the departmental head (Home Economics) with typing duties Teaches Foods & Nutrition to Senior High 100-200 students Supervise the Senior High 300 students with the catering practicals Prepares lesson notes and submit to head of department for assessment before using it to teach Assistant class tutor for Senior High 100 during my tenure Assists the departmental head (Home Economics) with typing duties Teaches Foods & Nutrition to Senior High 100-200 students Supervise the Senior High 300 students with the catering practicals Prepares lesson notes and submit to head of department for assessment before using it to teach Assistant class tutor for Senior High 100 during my tenure

Education

  • Christian Service University College
    Bachelor of Business Administration - BBA, Accounting
    2018 - 2021
  • Kumasi Technical University
    Higher National Diploma, Hotel, Catering and Institutional Management
    2010 - 2013

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