Fatmata Kargbo
Case Manager at Merck Law, LLC- Claim this Profile
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Bio
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Experience
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Merck Law, LLC
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United States
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Law Practice
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1 - 100 Employee
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Case Manager
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Mar 2023 - Present
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Starbucks
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United States
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Retail
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700 & Above Employee
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Shift Supervisor
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May 2019 - Dec 2022
Memorized official on and off-menu preparations to serve all customers beverage desires. Restocked counter and customer areas to maintain adequate team levels for expected needs. Listened to customers desires and needs to recommend optimal products. Maintained the highest standards of conduct and service to support company reputation. Enthusiastically engaged customers during busy periods to keep mood light and fun. Greeted guests with pleasant smile and superior customer service. Memorized official on and off-menu preparations to serve all customers beverage desires. Restocked counter and customer areas to maintain adequate team levels for expected needs. Listened to customers desires and needs to recommend optimal products. Maintained the highest standards of conduct and service to support company reputation. Enthusiastically engaged customers during busy periods to keep mood light and fun. Greeted guests with pleasant smile and superior customer service.
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Journalist
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Aug 2020 - Nov 2020
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Forever 21
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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May 2018 - Aug 2018
Assisted customers by finding needed clothing items and checking inventory for items at other locations. Offered Product and service consultations and employed upwelling techniques. Surpassed daily sales by 50% by cross-selling our credit cards and promoting additional products. Stayed up to date on store promotions, payment policies, and security practices. Assisted customers by finding needed clothing items and checking inventory for items at other locations. Offered Product and service consultations and employed upwelling techniques. Surpassed daily sales by 50% by cross-selling our credit cards and promoting additional products. Stayed up to date on store promotions, payment policies, and security practices.
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Education
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Mercer University
Bachelor of Arts - BA, Law and Public Policy -
The Gwinnett School of Mathematics, Science, and Technology (GSMST)