Experience

Gargash Enterprises

• Motor Vehicle Manufacturing
• 500 - 600 Employee

• VIP Relation Officer

  • Apr 2019 - Present

  One year and 11 months working in VIP Relation Department in Gargash Enterprises- Mercedes-Benzes’ / Service Centre; Welcoming VIP customers and help them to have the best service regarding their cars. - Helped in Reception, using Point of Sale System to guide the customers to their advisor - Followed the services of VIP customers One year and 11 months working in VIP Relation Department in Gargash Enterprises- Mercedes-Benzes’ / Service Centre; Welcoming VIP customers and help them to have the best service regarding their cars. - Helped in Reception, using Point of Sale System to guide the customers to their advisor - Followed the services of VIP customers



Emaar

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Human Resources Assistant

  • Mar 2019 - Apr 2019

  2-months training in Training and Development department in Emaar Properties; developing other employees and manager’s skills - A full project done by myself related to micro-learning with doing plans, researches, and presentation - Assisting the line manager by completing some of her work - Assisting the whole team with their works regarding the training 2-months training in Training and Development department in Emaar Properties; developing other employees and manager’s skills - A full project done by myself related to micro-learning with doing plans, researches, and presentation - Assisting the line manager by completing some of her work - Assisting the whole team with their works regarding the training



Emaar

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Customer Service Assistant

  • Nov 2018 - Jan 2019

  3-months training with Emaar Hospitality Group supporting trainees developing their management skills. - Guest Service: Worked with guests at the reception and concierge department; checking them in and out of the hotel using Opera system, provided general support under the direct supervision of administrators. Managed guest’s files and followed up key actions. Dealt with guests’ problems by calling them in service plus department. Used CID system. - Events: Assisted in some events; prepared proposals and contracts for clients; worked with Delphi System.



Dibba hospital

• United Arab Emirates

• Assistant Administrator

  • Oct 2017 - Jan 2018

  3-months training in the administrative departments in Dibba AL Fujairah Hospital Governmental Communication Department: Helped in organizing events in some occasions such as children’s Day and National Day IT Department: Did inventories in most of the hospital departments Human Resources Department: Helped in organizing some files and mails Customer Service Department: Dealt with some customers and patients Development and Training Department: Entered and updated employees’ details in the system Engineering Department: Used Dynamics AX System