Fatma Muzo

Country Director at Solar Sister
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Swahili Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Country Director
      • Jan 2019 - Present

      Solar Sister invests in women’s clean energy businesses in off-grid communities in Africa. Putting clean power in the hands of the people. ✔ Key Contributions: ▶ Initiated and executed country program’s implementation and growth strategy in liaison with the CEO and Chief Operating Officer, establishing and spearheading country’s operations, strategic plans and goals. ▶ Boosted efficiency and performance through effective leadership, mobilization, recruitment, training, monitoring, and evaluation of the District Sales Associates and program office staff. ▶ Maintained quality of product and service delivery by spearheading Business Development Associates through recruitment, training, monitoring, supervision, and evaluation of Solar Sister Entrepreneurs. ▶ Achieved effective financial management through effective monitoring of financial transactions, record keeping, and financial reporting carried out by the Solar Sister Entrepreneurs and staff. ▶ Engaged with Business Development Associate and Solar Sister Entrepreneurs through sites visits to various district, streamlining needed support and performance evaluation. ▶ Sustained a steady growth of sales volume, sales trends, and customer satisfaction by championing technical assistance, motivation and marketing support to the sales teams. ▶ Streamlined informed decision making by preparing and updating the management with monthly, quarterly and annual program reports, planning and sales activities analysis. ▶ Established and fostered solid and long-term working relationships beneficial to our entrepreneurs and staff by identifying and pursuing collaboration and networking opportunities with new and existing partner Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Country Manager
      • Mar 2013 - Mar 2018

      ✔ Key Contributions:▶ Liaised with the Business Development Managers to drive countrywide numbers through the Businessdevelopment Associates.▶ Spearheaded the activities of Business Development Managers including effective delivery of agreed KPIs, developing and driving the implementation of business strategies.▶ Developed and built Corporate Partnerships to scale Solar Sister presence in the Country in collaboration with the Impact/Development Team while liaising with Shared Services Manager on Strategic product decision.▶ Engaged with Business Development Managers and Business Development Associates team to understand who is a Solar Sister customer, their energy needs requirements and how Solar Sister can bridge these gaps in services available.▶ Contribute to the overall Country success of Solar Sister by adapting the business model to be culturally relevant without losing its identity and engaging in mentoring Business Development Managers on Solar Sister’s values and vision. Show less

    • Program Coordinator
      • Jun 2011 - Feb 2013

      ✔ Key Contributions:▶ Streamlined the expansion of Solar Sister’s reach, through innovation and bridging the gap between strategy, programs, people and outcomes▶ Identified risks with potential to limit successful program outcomes in liaison with the CEO while initiating strategies and innovations that fostered the accomplishment of Solar Sister’s mission in Tanzania.▶ Championed insight and advice on programs impact following analysis of industry trends to provide insights to opportunities with high impact outcomes which strengthened the impact measurement systems and frameworks.▶ Established and fostered an internal culture of learning, continuous improvements and scaling what works by supervising and coordinating the departments/personnel under the Impact and Innovation Hub(Training, Innovation, Development, and M&E).▶ Co-ordinated the cultivation and maintenance of beneficial partnerships and network relationships with a diverse range of donors and stakeholders through the Development team.▶ Achieved core business operations’ high impact communication strategy by guiding the communication team and empowering country teams to articulate project, process or program impact and communicate the same to the team.▶ Facilitated experimentation of new learning opportunities, innovations and business models and theadoption/integration of successful ones into our core business. Show less

    • Tanzania
    • Non-profit Organizations
    • 1 - 100 Employee
    • Apex Manager
      • Jan 2011 - May 2011

      ✔ Key Contributions:▶ Spearheaded Village Savings and Loan (VSL) development and the linkage of VSL groups to external organization.▶ Maintained proper management of Apex activities including implementing fundraising activities and conducting meetings according to the organization’s constitution.▶ Constructed business plan and budget while spearheading auditing, accounting and financial management of the organization.

    • Program Management Assistant
      • Nov 2008 - Dec 2010

      ✔ Key Contributions:▶ Streamlined formulation and development of new programmers and supporting existing programmers including documentation and logistical support by championing administrative functions for the Assistant Country Director and Senior program staffs.▶ Coordinated the distribution of Assistant Country Director’s reviewed project implementation reports while fostering Senior Staffs’ requests to place and monitor orders for publications, and distributereadings/articles.▶ Compiled responses to requests for information on programming and acquired necessary information from appropriate persons to regularly update the CARE Tanzania Programme Portfolio description.▶ Organized the cataloguing, maintenance and checkout procedures for a CARE Tanzania resource library in Dar es Salaam, facilitate the preparation of the CARE Tanzania newsletter.▶ Complied with the CARE Tanzania system by maintaining effectively various master files and filed various documents to update program files accordingly.▶ Orchestrated visits timing following a completion of a Scope of Work by acting as liaison between potential consultants to fill Scope of Work (SOWs) and project managers.▶ Commended for timely preparation of contracts for consultants once contract terms have been negotiated with consultants by Senior Managers.▶ Coordinated visit schedules for field visits and meetings for official visitors to CARE Tanzania, liaising with consultants on arrangements including travel and hotel arrangements as well as support, includingphotocopying for debriefing meetings or scheduling meetings for consultants in Dar es Salaam.▶ Entrusted with organizing logistics and serving as logistical support person for workshops, meetings and conferences organized by program or projects. Show less

Education

  • Mzumbe University
    Master of Business Administration - MBA, Corporate Management
    2009 - 2012
  • Institute of Accountancy Arusha
    Postgraduate Diploma, Financial Management
    2007 - 2008
  • Institute of Accountancy Arusha
    Advanced Diploma, Business Management
    2004 - 2007

Community

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