Experience

Teleconnect Contact Center

• Egypt
• Outsourcing/Offshoring
• 1 - 100 Employee

• Senior Customer Service Representative

  • Mar 2016 - Present

  -As a customer service agent for Pepsi hiring line to help our candidates how to apply for a job and verifying their data. -Handling and filtering call logs for assignments. -Preparing Presentations for the account launching. -Training new customer service agents. -As a customer service agent for Pepsi hiring line to help our candidates how to apply for a job and verifying their data. -Handling and filtering call logs for assignments. -Preparing Presentations for the account launching. -Training new customer service agents.



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Dec 2017 - May 2018

  As a Customer Service Agent:- - Informing the candidates about their interviews time. - The requirements for that i need for each job description. - Receiving mails and Filtering project data . As a Customer Service Agent:- - Informing the candidates about their interviews time. - The requirements for that i need for each job description. - Receiving mails and Filtering project data .



Masrawy Cool Air Conditioning

• Cairo Governorate, Egypt

• Administrative Assistant

  • Feb 2013 - Feb 2015

  As an Administrative Assistant :- - preparing the contracts and receiving money - Responsible for the appointments for the customers Installation and maintenance. As an Administrative Assistant :- - preparing the contracts and receiving money - Responsible for the appointments for the customers Installation and maintenance.