Experience

The Health and Care Professions Council

• United Kingdom
• Public Safety
• 100 - 200 Employee

• Head of HR and OD

  • Jun 2021 - Present

• Head of HR, OD and Well-being

  • Apr 2020 - Jun 2021

• HR Business Partner

  • Dec 2017 - Apr 2020

  • Responsible for day-to-day management and delivery of specific Human Resources operations including; recruitment policy and strategy, complex ER cases, employer branding and candidate attraction, HR policy development, HR analytics, pay and benefits and workforce planning including change management. • Successfully designed, configured and implemented an effective online recruitment pro-cess by utilising the Core HR system.• Successfully developed and delivered a range of well-being and employee engagement initiatives including the introduction of employee assistance programme, mental health workshops for managers and employees, a benefits scheme, annual health and wellbeing week and Cycle 2 Work.• Developed and launched a HR Induction programme for all new starters and implemented an e-learning platform offering training and development opportunities and compliance assurance for all HCPC employees. • Developed and delivered business focused Management Training workshops, in particular emphasising on leadership accountability for business performance. • Developed and implemented and on-call and call-out procedures and processes for the organisation.• Introduced meaningful assessment methods to recruit senior managers.• Led, developed and introduced employee brand initiatives to attract a diverse caliber of candidates.• Responsible for managing, coaching, mentoring and developing the HR Operations team. Show less

• HR Manager

  • Dec 2016 - Dec 2017



Career break

• Career break

  • May 2014 - Dec 2016



Goldsmiths, University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• HR Business Partner (Projects)

  • Nov 2013 - Apr 2014

  • Successfully project planned, organised and delivered an induction / on-boarding programme for 15 new HR staff following a restructure. Subsequently mentored and coached all the staff for a period of 4 months.• Developed and delivered a pay project emphasising on overtime expenditure. Since its introduction, the cost of overtime had seen a reduction of 30% in 6 months.• Successfully led and developed Service Level Agreements (SLA) and Key Performance Indicators (KPIs) for the HR Operations Team. Show less

• HR Business Partner

  • Sep 2010 - Oct 2013

  • Primary HRBP contact for the constituency of Departments- managing the full employee cycle and working closely with Trade Unions; • Involved in complex negotiation and consultation with Trade Unions.• Led on the annual promotions scheme and managed talent across the organisation.• Led and advised on organisational change activities within allocated departments including restructures, redundancies, redeployment and recruitment activities.• Successfully reduced Agency costs by 70% in one year.• Successfully reduced international interview travel expenses by 78% in one year by introducing digital interviews.• Successfully reduced the number of formal grievances by 28% from April 2013 to April 2014 and short term sickness by 17% from April 2013 to April 2014 by introducing a Grievance Policy and a Sickness Policy.• Managed the Resourcing Portfolio including the Recruitment Budget, employer brand and delivered Recruitment and Selection Training workshops to staff including senior management. • Reviewed, developed and revised internal HR policies to streamline practices and delivered workshops for line managers and HR team. Show less

• Assistant HR Business Partner

  • Sep 2008 - Sep 2010

  • Generalist HR and ER including; advising clients in a Business Partner capacity; monitoring poor performance; managing long term sickness absence for staff at all levels, co-ordinating returns to work and assisting with the management of the OH provider; conducting compulsory and voluntary redundancies; investigating and resolving disciplinary and grievance matters, managing maternity and flexible working requests; managing employee transitions and transfers, conducting induction training and managing training co-ordination for assigned groups.• Assesing new posts in conjuction with job evaluation guidelines (HERA).• Lead on various projects including; review of induction process, developing and managing the Resourcing content on the HR intranet site.• Advising the business on restructuring change projects, redundancy and consultation arrangements.• Developing and updating policies and providing advice and guidance on existing policies and procedures.• Involved in negotiation and consultation with Trade Unions on the introduction/updating of policies.• Secretary to JNCC and the HR Committee; this included agenda setting, preparation of documents, minute taking and the circulation of relevant papers to the relevant parties.• Conducting various Assessment Centres for senior posts and training other HR colleagues on the set up and running of Assessment Centres. Show less

• Senior Recruitment Administrator

  • Sep 2007 - Sep 2008

  - Successfully managed a Recruitment Team of 3 Recruitment Administrators; conducting regular 1-2-1’s, Personal Development Reviews and training.- Managed Recruitment Budget seeking new ways to successfully reduce recruitment costs by introducing online recruitment advertising. Reduced the cost of advertising by 78% in the first year and 40% in the second year.- Developed recruitment policy, recruitment guidelines for managers and the right to work in the UK guidelines.- Managed the full recruitment cycle process for both niche and high volume roles; writing and inserting of advertisements, writing job descriptions, arranging interviews, preparing papers, taking up references,screening applications and assessing initial suitability for roles.- Worked with hiring Managers across the University to plan and deliver an effective recruitment service.- Advised on recruitment and selection policies and procedures including; relocation policy, issues surrounding recruiting from outside the EU and Tier 2 applications.- Designed, facilitated and managed senior recruitment activities involving Assessment Centres and Psychometric Testing (SHL).- Represented HR on selection panels as required.- Made employment offers in accordance with the University policy, preparing contracts, including variation and extension letters.- Inducting new staff; being the first point of contact and preparing statistics on recruitment activity, including Equal Opportunities monitoring.- Participated and assisted in the introduction of the e-recruitment development project (I-grasp). Show less

• Recruitment Adminstrator

  • Jul 2006 - Aug 2007



Capital City College Group

• United Kingdom
• Education
• 700 & Above Employee

• Lecturer in HR (part-time 3 evenings pw-term time only)

  • Oct 2012 - Jul 2013

  • Responsible for teaching units from the Certificate in HR Practice (CHRP) and Level 5 Diploma in Human Resource Management (both accredited by CIPD). • Responsible for teaching units from the Certificate in HR Practice (CHRP) and Level 5 Diploma in Human Resource Management (both accredited by CIPD).



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• HR Recruitment Assistant / Service Quality Manager

  • May 2003 - Jul 2006

  • Responsible for HR related activities including recruitment and selection, onboarding and organising training activities for in-branch employees. • Planned and organised graduate recruitment fairs. • Accurate and timely completion of international payments, providing corporate clients with a responsive and professional service. • Dealt with customer concerns and complaints in order to improve Customer Service Index scores. • Organised branch service days and training & development. Show less