Financial Assistant

• Mar 2021 - Present

Development Assistant

• Sep 2019 - Mar 2021

Alumni Engagement Assistant

• Oct 2018 - Sep 2019

Accounting Administrative Assistant

• Jun 2018 - Oct 2018

Entered, verified and reconciled transactions such as purchase orders, invoices, cheques, cheque requisitions, accounts payable and receivable using QuickBooksSourced and obtained price quotation from logistics companies; prepared accurate documentation for within and cross-border transactionsContacted suppliers to schedule deliveries and to resolve missed deliveries, shortages and back orders; reconciled physical inventory with computer countsScheduled, organized and confirmed… Entered, verified and reconciled transactions such as purchase orders, invoices, cheques, cheque requisitions, accounts payable and receivable using QuickBooksSourced and obtained price quotation from logistics companies; prepared accurate documentation for within and cross-border transactionsContacted suppliers to schedule deliveries and to resolve missed deliveries, shortages and back orders; reconciled physical inventory with computer countsScheduled, organized and confirmed appointments and meetings for the sales team. Show more Show less

Administrative Assistant (Contract)

• Jan 2018 - Jun 2018

Supported administrative manager by matching records against source documents to verify accuracy of records and compliance with procedures of appropriate systemsReviewed, verified and evaluated various records and reports in accordance with standard operating procedures in preparation for a documentation auditScheduled complex calendar appointments, as well as database entry and managementFiled and retrieved records according to established procedures and filing systems

Rogers Support/Business Associate

• Jul 2017 - Dec 2017

Provided accurate and appropriate information in response to customer's inquiriesPrepared documentation which enhanced information collection for client database and presented work results to team leadsAssisted customers with matching/getting the plan that best suits their needsBuilt customer satisfaction and loyalty by accommodating unusual request in a reasonable manner

Customer Service Representative/Team Lead

• Jul 2016 - Jul 2017

Trained new staff on safe food handling and delivering exceptional customer serviceHandled customers' requests and queries appropriately to ensure customer satisfactionAttended and processed customers’ orders efficiently and promptlyReceived payments, issued receipts, and change due to customersMaintained high standards of customer service during high-volume, fast-paced operations

Customer Sales Representative

• Dec 2014 - Dec 2015

Attracted potential customers through street sensitization on product Helped to write telemarketing scripts for 50 telemarketersMade effective bargain on product sales and priceMatched customers with products based on their needs and budget

Data Analyst/Business Analyst

• Nov 2013 - Nov 2014

• Interpreted data, analyze results using statistical techniques and proof ongoing reports• Assisted with data gathering strategies to ensure alignment with corporate goals and objectives• Located and defined new process improvement opportunities