Fatimah Mustapha

Admin/Customer Support/Learning Manager at HIREMOTE AFRICA
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Contact Information
us****@****om
(386) 825-5501
Location
Abuja, Federal Capital Territory, Nigeria, NG

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5.0

/5.0
/ Based on 9 ratings
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Ibrahim Toyin

Fatimah Is a professional with good working ethics. She utilizes a proactive collaborative approach when working with team members. She is nice and adept at managing time when at work.

Simbiat Toromade

Fatimah Mustapha not only possess intelligence and work ethics, she diligently put them to good use. She is without a doubt an asset to any organization.

Isiani Lovelyn

Fatimah is passionate and goal oriented. I can attest to her creative and analytical skills. I highly recommend her

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Experience

    • Nigeria
    • E-Learning Providers
    • 1 - 100 Employee
    • Admin/Customer Support/Learning Manager
      • Sep 2022 - Present

      - Scheduling of meetings - Prepare regular reports on meetings and inventories - Handle customer complaints, provide appropriate solutions and alternatives within the time limits - Answering questions about a company’s products or services - Collecting and analyzing customer feedback - Tracking customer service KPIs and metrics - Organizing an On boarding class to get the students prepared ahead of the journey they're about to venture into - Scheduling classes and arranging the recordings of both live classes and prerecorded classes to the drive attached to their cohorts Show less

    • Czechia
    • Events Services
    • 1 - 100 Employee
    • Lead Generation Specialist
      • Apr 2021 - Present

      - Research, track, maintain and update leads for the company - Maintain prospects to qualify leads - Direct email marketing to key clients and prospects - Research and maintain lead generation database - Research, track, maintain and update leads for the company - Maintain prospects to qualify leads - Direct email marketing to key clients and prospects - Research and maintain lead generation database

    • Nigeria
    • Higher Education
    • 100 - 200 Employee
    • Office Manager
      • Nov 2016 - Nov 2017

      - Orchestrated a flexible format for records management, administrative work efficiency and using time effectively - Facilitated solution to improve the University Data base system by incorporating the use of modern day technology in disseminating information to both staffs and students - Orchestrated a flexible format for records management, administrative work efficiency and using time effectively - Facilitated solution to improve the University Data base system by incorporating the use of modern day technology in disseminating information to both staffs and students

  • Suncom Guards Nig. Ltd
    • Offa, Ijagbo, Kwara state
    • Office Assistant
      • Mar 2011 - Jul 2011

      - Overseeing clerical tasks, such as sorting and sending mail to clients - Keeping an inventory of office supplies and ordering new materials as needed. - Maintaining and arranging files of clients and staffs - Welcoming visitors to your office in a very palatable manner - Overseeing clerical tasks, such as sorting and sending mail to clients - Keeping an inventory of office supplies and ordering new materials as needed. - Maintaining and arranging files of clients and staffs - Welcoming visitors to your office in a very palatable manner

Education

  • Federal Polytechnic Offa
    Higher National Diploma, Computer/Information Technology Administration and Management

Community

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