Fatima Zahra

Visitor Experience Specialist at Qasr Al Hosn
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Business Consulting and Services
    • 1 - 100 Employee
    • Visitor Experience Specialist
      • Aug 2019 - Present
    • Company Secretary
      • Nov 2017 - Aug 2019

      -Answering calls, taking messages and handling correspondence -Maintaining diaries and arranging appointments -Typing, preparing and collating reports -Filing -Organising and servicing meetings (producing agendas and taking minutes) -Managing databases -Prioritising workloads -Implementing new procedures and administrative systems -Liaising with relevant organisations and clients -Coordinating mail-shots and similar publicity tasks -Logging or processing bills or expenses -Acting as a receptionist and/or meeting and greeting clients Show less

    • HR & Admin Officer
      • Sep 2017 - Oct 2017

      -Recruiting and staffing logistics; -Organizational and space planning; -Performance management and improvement systems; -Organization development; -Employment and compliance ​to regulatory concerns and reporting; -Employee orientation, development, and training; -Policy development and documentation; -Employee relations; -Company-wide committee facilitation; -Company employee communication; -Compensation and benefits administration; -Employee safety, welfare, wellness and health and employee services and counseling. Show less

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Market Research Interviewer
      • Jul 2014 - Mar 2017

      -Identifies, contacts, corresponds with and interviews research study participants, either in person, in a clinical setting, at a subject's residence or by telephone to obtain data for an assigned research project. -Collects, codes and enters study information into database and may assist in data compilation. --Edits completed interview questionnaires for completeness, legibility and accuracy. -Obtains missing or questionable data. -Maintains complete and accurate records and files pertaining to one or more research studies. --Performs related responsibilities as required. Show less

    • Customer Service Representative
      • Jan 2014 - Mar 2017

      -Open and maintain customer accounts by recording account information*Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Identify and assess customers’ needs to achieve satisfaction Show less

    • Junior accountant cum receptionist
      • Jul 2015 - Aug 2015

      -Maintains financial records for subsidiary companies by analyzing balance sheets and general ledger accounts. -Reconciles general and subsidiary bank accounts by gathering and balancing information. -Provides financial status information by preparing special reports; completing special projects. -Corrects errors by posting adjusting journal entries. -Maintains general ledger accounts by reconciling accounts receivable detail and control accounts; adjusting entries for amortizations prepaids; analyzing and reconciling retainage and accounts payable ledgers; preparing fixed asset depreciation and accruals. -Secures financial information by completing database backups; keeping information confidential. -Maintains accounting controls by following policies and procedures; complying with federal, state, and local financial legal requirements. -Updates job knowledge by participating in educational opportunities; reading professional publications. -Accomplishes accounting and organization mission by completing related results as needed. Show less

Education

  • University of Calicut
    Bachelor of Commerce - BCom, Accounting and Finance
    2013 - 2016
  • The Model School, Abu dhabi
    2006 - 2013

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