Experience

Hanro USA Inc

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Experience Manager

  • Apr 2022 - Present



Loro Piana

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Senior Luxury Sales Consultant

  • Nov 2015 - Nov 2021

  Ensure the store achieves sales plan and profitability targets of up to $500K / mth. by executing marketing and promotional strategies that drive traffic and grow the customer base Ensure the store achieves sales plan and profitability targets of up to $500K / mth. by executing marketing and promotional strategies that drive traffic and grow the customer base



Zegna

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Consultant / Operations Coordinator

  • Oct 2012 - Nov 2015

  Consistently surpassed monthly selling goals and excelled in client engagement / retention within a luxury retail environment Consistently surpassed monthly selling goals and excelled in client engagement / retention within a luxury retail environment



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales and Service Specialist

  • May 2010 - Oct 2012

  Maintained the highest gross sales, highest average unit sales, and highest units per transaction M-o-M. Rewarded Excellence in Selling and Service, Vice President Club 2010 and President Club 2011. Maintained the highest gross sales, highest average unit sales, and highest units per transaction M-o-M. Rewarded Excellence in Selling and Service, Vice President Club 2010 and President Club 2011.



L'ATELIER SALON, SPA & BOUTIQUE

• Miami, Florida

• Managing Owner and Merchandiser

  • Jul 2008 - Apr 2010

  Planned, launched and managed operations for a high-end salon / boutique. Grew the business through developing and executing successful quarterly marketing and advertising campaigns; ensured client satisfaction through cutting-edge product / service offerings and effective issue resolution. Planned, launched and managed operations for a high-end salon / boutique. Grew the business through developing and executing successful quarterly marketing and advertising campaigns; ensured client satisfaction through cutting-edge product / service offerings and effective issue resolution.



ROBERT EINREINHOFER ESQ

• Oak Ridge, NJ

• Office Manager / Real Estate Paralegal

  • Jan 2002 - Jun 2008

  Acted in a dual capacity as Business Manager and Paralegal / Documentation Specialist for an active real estate law office. Excelled in client relations, scheduling, contract management, loan origination, regulatory due diligence and ad hoc administrative support for the end-to-end home closing process. Acted in a dual capacity as Business Manager and Paralegal / Documentation Specialist for an active real estate law office. Excelled in client relations, scheduling, contract management, loan origination, regulatory due diligence and ad hoc administrative support for the end-to-end home closing process.



Aveda

• Personal Care Product Manufacturing
• 700 & Above Employee

• Product Specialist

  • Apr 2006 - Feb 2008



MAX STUDIO (UK) LIMITED

• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jan 2004 - Oct 2005



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Office Assistant

  • Jun 1999 - Oct 2003



Crabtree & Evelyn

• United Kingdom
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Assistant Manager

  • Jul 2000 - Sep 2001

• Sales Associate

  • Sep 1996 - Jun 2000