Fatima Odiver
Training Facilitator at John Robert Powers International- Claim this Profile
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English Native or bilingual proficiency
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Filipino Native or bilingual proficiency
Topline Score
Bio
Shawn Zannoni
I worked with Fatima for more than 5 years in distant collaboration for the training field. Being both of us part of the training management team we had many topics to cover concerning process standardization and methods development. Fatima always showed significant concern & professionalism to the subjects/tasks we were tackling. As a solution finder she has the ability to detect and pinpoint matters of concern with the right corporate wording. Working with her was a pleasure as expectations were constantly exceeded. I would recommend anytime.
Shawn Zannoni
I worked with Fatima for more than 5 years in distant collaboration for the training field. Being both of us part of the training management team we had many topics to cover concerning process standardization and methods development. Fatima always showed significant concern & professionalism to the subjects/tasks we were tackling. As a solution finder she has the ability to detect and pinpoint matters of concern with the right corporate wording. Working with her was a pleasure as expectations were constantly exceeded. I would recommend anytime.
Shawn Zannoni
I worked with Fatima for more than 5 years in distant collaboration for the training field. Being both of us part of the training management team we had many topics to cover concerning process standardization and methods development. Fatima always showed significant concern & professionalism to the subjects/tasks we were tackling. As a solution finder she has the ability to detect and pinpoint matters of concern with the right corporate wording. Working with her was a pleasure as expectations were constantly exceeded. I would recommend anytime.
Shawn Zannoni
I worked with Fatima for more than 5 years in distant collaboration for the training field. Being both of us part of the training management team we had many topics to cover concerning process standardization and methods development. Fatima always showed significant concern & professionalism to the subjects/tasks we were tackling. As a solution finder she has the ability to detect and pinpoint matters of concern with the right corporate wording. Working with her was a pleasure as expectations were constantly exceeded. I would recommend anytime.
Credentials
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TITC Diploma in Teaching English to Speakers of Other Languages
The International TEFL Corporation (Peter Andrew Ticehurst, Academic Director & Stephen Brierley, Co-director)Jul, 2015- Nov, 2024 -
Certificate of Attendance: How to Train Millenials with Digital Training Practices
Philippine Society for Talent DevelopmentJan, 2018- Nov, 2024 -
Certificate of Attendance: Transition from Training Development to Talent Development
Philippine Society for Talent DevelopmentJan, 2018- Nov, 2024 -
Certificate of Attendance
Ateneo de Manila University, 11th Asia TEFL International ConferenceOct, 2013- Nov, 2024 -
Cognitive Behavioral Therapy Practitioner
Achology | The Academy of Modern, Applied Psychology | Transcend Training & Development -
International Seminar Workshop on 21st Century School Management and Educational Leadership
CHRDF
Experience
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John Robert Powers
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Indonesia
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Professional Training and Coaching
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1 - 100 Employee
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Training Facilitator
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2010 - Present
• Handle communications training for young learners, professionals and executives• Conduct one-to-one and group trainings on personal growth and effective communication • Handle communications training for young learners, professionals and executives• Conduct one-to-one and group trainings on personal growth and effective communication
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Baker McKenzie
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United States
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Law Practice
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700 & Above Employee
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Talent Management Coordinator
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Mar 2016 - Jul 2017
• Managed logistics of Junior Lawyer Development programs from start to finish (i.e. Cornerstone sessions, Corporate Intensive, Litigation Basics Intensive, Managing Your Career, Clear Drafting and Business Writing Basics)• Wrote tip of the week and Professional Development news articles in Crackerjack, the official PD newsletter of Australian offices• Provided assistance on other PD related programs such as Firm-wide Speed Networking, Partner induction schedule, PD retreats, review of Summer Clerk applications, promote sessions requested by presenters and program ownersAccomplishments:• Assisted the Head of Professional Development and Talent Management Consultant in designing Legal Support Sessions (i.e. session outline, PowerPoint slides, presenter's handouts, participant's handouts and other training materials)• Managed mandatory training requirements of lawyers by sending regular updates on their scorecard status and CPD points
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PROFORMATION
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France
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E-Learning Providers
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1 - 100 Employee
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Training Facilitator
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2010 - Mar 2016
Training design and delivery:• Developed online training materials according to the needs analysis of French and Asian clients• Worked with the Managing Director, Operations Facilitator, Pedagogical Director, and HR to meet quality client deliverables and course objectives• Delivered teacher-training programs on site• Created training materials to assist teacher performance• Assisted in editing and translation of sales and online training materials• Wrote reports on initial and final assessment of trainees• Conducted recruitment audits on the language proficiency of candidates applying in a French multinational companySupervisory:• Provided coaching and training to teachers based on their received satisfaction survey and monthly QA report• Evaluated new hire teachers and the performance of existing teachers through their output Accomplishments:• Was promoted to Training Facilitator who managed all online trainers• Designed training modules to assist facilitators in conducting needs analysis• Created a training program for new facilitators who do not have a teaching background• Developed a system for coaching and performance assessment based on client feedback and portfolios• Worked with the management team in hiring team members
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Optus
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Australia
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Telecommunications
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700 & Above Employee
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Billing Analyst for Optus Australia
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2008 - 2009
• Analyzed monthly billing statements of customers• Handled customer complaints and assisted managers in making adjustments or compensations • Analyzed monthly billing statements of customers• Handled customer complaints and assisted managers in making adjustments or compensations
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Onstar Technical Support
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2007 - 2008
• Assisted customers of OnStar-equipped vehicles in troubleshooting and activation of car features
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Fraud Analyst
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2007 - 2008
• Managed complaints of JP Morgan Chase Bank card holders and analyzed suspicious activities to protect against fraud and identity theft
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Education
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2003 - 2007
Polytechnic University of the Philippines
Bachelor of Arts (B.A.) in English, Instructional Arts
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