Fatima Isidro

Customer Service Agent at Navex - Empresa Portuguesa de Navegação
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT
Languages
  • English Professional working proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Limited working proficiency
  • French Limited working proficiency

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Experience

    • Portugal
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Agent
      • Jul 2019 - Present

      Contact with Customer after Sales; suppliers; coordination of export or import process; preparing documentation and invoicing. Contact with Customer after Sales; suppliers; coordination of export or import process; preparing documentation and invoicing.

    • Portugal
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Executive Sales
      • Feb 2018 - Aug 2018

      Follow up on customers/potencial customers identifying new business opportunities. Elaboration of rate proposals both on export and import services; Contact with service suppliers for best service/price negotiation. Follow up on customers/potencial customers identifying new business opportunities. Elaboration of rate proposals both on export and import services; Contact with service suppliers for best service/price negotiation.

    • Spain
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Executive Sales/Seafreight Department
      • Jun 2016 - Dec 2017

  • EXPORPEC
    • Lisbon Area, Portugal
    • Commercial and Administrative Assistant
      • Aug 2015 - Mar 2016

      Contact with product suppliers; submission of proposals; coordination of export process; preparing documentation. Contact with product suppliers; submission of proposals; coordination of export process; preparing documentation.

    • France
    • Maritime Transportation
    • 700 & Above Employee
    • Sales Executive
      • Jan 2012 - Jul 2015

      Responsible for reefer sales; elaboration of reefer rate proposals both on export and import services; follow up on customers/potencial customers identifying new business opportunities Responsible for reefer sales; elaboration of reefer rate proposals both on export and import services; follow up on customers/potencial customers identifying new business opportunities

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Senior Sales Executive
      • 2006 - Oct 2011

      Execute area sales strategies within the defined geografical area; liase with business units as necessary to ensure Best Customer Proposition; promote visits to direct customers on reefer cargo both on import and export, acting as an expert reefer consultant in the shipping area

    • Sales Representative
      • Nov 1998 - 2006

      Contact with customers both promoting sales and problem solving; assist Senior Sales/Sales Manager actions; elaboration and follow up of sales proposals; close follow up of reefer cargo negotiations with a strong action in technical assistance to customers specific container stuffing requirements; promote export reefer/fruit campaigns

    • Teacher
      • Oct 1992 - Nov 1998

      Teaching mathematic in several schools on Lisbon area Teaching mathematic in several schools on Lisbon area

Education

  • Instituto Superior de Agronomia
    Engineer’s Degree, Agro- Industry
    1987 - 1992
  • CITEFORMA
    CCP n.º F646740/2016
    2016 -

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