Fatima Herrera

General Manager at noted&done
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
San Salvador, San Salvador, El Salvador, SV
Languages
  • Inglés Native or bilingual proficiency
  • Español Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Leadership vs. Management | 2023 YLAI Hub
    Irex
    Apr, 2023
    - Oct, 2024
  • Recruiting Quality Talent for Business Growth | 2023 YLAI Hub
    Irex
    Apr, 2023
    - Oct, 2024
  • Accountability, Transparency, and Ethics in Business | 2023 YLAI Hub
    Irex
    Mar, 2023
    - Oct, 2024
  • Leading Teams | 2023 YLAI Hub
    Irex
    Mar, 2023
    - Oct, 2024
  • Storytelling for Entrepreneurs | 2023 YLAI Hub
    Irex
    Mar, 2023
    - Oct, 2024
  • Leadership Starts with Me | 2023 YLAI Hub
    Irex
    Feb, 2023
    - Oct, 2024
  • My Leadership Style | 2023 YLAI Hub
    Irex
    Feb, 2023
    - Oct, 2024
  • Strategic Planning: Visioning and Goal Setting | 2023 YLAI Hub
    Irex
    Feb, 2023
    - Oct, 2024
  • El Marxismo de Marx
    Universidad Centroamericana José Simeón Cañas
  • Emprendimiento Social
    Universidad Centroamericana José Simeón Cañas
  • Escuela de Debate Feminista
    Asociación Mujeres por la Dignidad y la Vida - Las Dignas
  • Pensamiento Emancipatorio. Los marxismos después de Marx.
    Universidad Centroamericana José Simeón Cañas
  • Practicante de Programación Neurolingüística por INSN
    Metas & Vision
  • Sustentabilidad y Economías Sociales
    Coursera
  • Taller ESCU, Emprendimiento social y cultural
    La Casa Tomada

Experience

  • noted&done
    • El Salvador
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • General Manager
      • Jul 2020 - Present
  • C&B Tax Inc
    • United States
    • Call Center Supervisor
      • Nov 2018 - Apr 2020

      Home-based. C & B Tax Inc. DAB as Jackson Hewitt, in charge of general administrative tasks like scheduling events, research on specific topics, preparing documents, making sure Area Managers are completing tasks. Helped with an organization project to help improve performance through the company. As a supervisor, we have a seasonal call center for tax season so I’m in charge of recruiting, training, providing tools and supervising agents. Home-based. C & B Tax Inc. DAB as Jackson Hewitt, in charge of general administrative tasks like scheduling events, research on specific topics, preparing documents, making sure Area Managers are completing tasks. Helped with an organization project to help improve performance through the company. As a supervisor, we have a seasonal call center for tax season so I’m in charge of recruiting, training, providing tools and supervising agents.

  • Vision Group Contact Center & BPO
    • Customer Service Representative
      • Jan 2018 - Oct 2018

      Scheduling appointments for technicians performing ESAP inspections and enrollments Scheduling appointments for technicians performing ESAP inspections and enrollments

  • ES Data Solutions
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Logistics Assistant
      • Aug 2017 - Feb 2018

      Checking incoming orders against inventory and processing invoices. Checking incoming orders against inventory and processing invoices.

  • Valentina Gourmet Bakery
    • Entrepreneur
      • Jan 2015 - Jan 2018
  • INSERT
    • Poland
    • Software Development
    • 100 - 200 Employee
    • Process Coordinator
      • May 2016 - May 2017
  • Cognizant
    • Uzbekistan
    • Education
    • 1 - 100 Employee
    • English Translator
      • Jul 2013 - Apr 2014
  • SYKES
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2010 - May 2011

Education

  • Universidad de El Salvador
    Bachelor's degree, Sociology
    2010 - 2022
  • Universidad Centroamericana José Simeón Cañas
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2011 - 2016

Community

You need to have a working account to view this content. Click here to join now