College Planning Advisor

• Aug 2021 - Present

Release Manager

• Nov 2018 - Dec 2020

Release management for 12+ agile projects within the Employee Experience organization including Human Resource, Shared Services and Common Services Proven track record to take product to launch successfully on set sprint schedules and on business commitments. Build and maintain IT Release Calendar and work closely with other roles within IT/Development from different portfolios across IT and the organization and create a centralized view of all releases. Coordinate deployment activities within multiple teams onshore and offshore including managing resource conflicts and code conflicts. Continuously improve release management processes and practices by collecting and presenting data, post implementation. Collaborate with business and IT stakeholders to ensure smooth and reliable delivery of software systems and infrastructure to fulfill business objectives, support business processes, and ensure business continuity. Lead and coordinate release readiness reviews, milestone reviews, and business go-no-go reviews including the execution of the deployment plans and checklists. Work with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines. Delivered 50+ projects per year with consistent record of meeting timeline, scope and budget requirements. Improved operations by working with external and internal team members and customers to find workable solutions. Built strong and meaningful relationships with Project managers, Product owners, Scrum masters, onsite and offsite development team, Test team, IT Ops and change management team. Show less

Senior Consultant

• May 2013 - Aug 2017

Lead projects and enhancements efforts from conception through post production support by implementing well organized Project Management methodology Lead all Test plan activities between third party developers, Business users and Functional subject matter experts. Set project schedules and oversaw milestones for duration of project. Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications. Develop Project calendars, Reports/Metrics, Release notes, Project retrospectives and present to Business users and Senior leadership. Develop and implement Standard operating procedures (SOP) for Software testing process and Test management process. Manage on-time delivery of multiple concurrent projects while meeting business requirements and exceeding client expectations. Developed processes to enable consistent on-time deliverables to customers per timelines established in contract. Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks. Kept project teams on-task with proactive control of budgets, schedules and scopes. Maintained close connection with project personnel to quickly identify and resolve problems. Oversaw on-site and vendor teams of up to 20 professionals working on diverse IT projects. Delivered 9 projects per year with consistent record of meeting timeline, scope and budget requirements. Updated project plans based on changing objectives, specifications and staff availability. Identified, addressed and either resolved or escalated project issues. Show less

Quality Analyst

• Nov 2012 - Apr 2013

Analyzed project requirements to find bugs and eliminate issues. Documented identified defects using Quality Center and helped developers complete further testing and resolve issues. Worked with off-site teams to complete timely tests and facilitate smooth product releases. Consulted with product owners and developers to fully understand intended features and functionality. Designed and updated test cases to complete consistent manual tests. Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation. Recommended improvements to systems and procedures for increased productivity. Set and achieved product quality objectives while meeting product specifications. Show less