Fatima Damaceno
Graphic Designer at Resurge Digital- Claim this Profile
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Português Native or bilingual proficiency
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Inglês Full professional proficiency
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Espanhol Limited working proficiency
Topline Score
Bio
Credentials
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Google Adwords Search Certification
GoogleMay, 2019- Nov, 2024 -
Marketing de Conteúdo
Rock ContentOct, 2016- Nov, 2024 -
Marketing de Conteúdo
Rock ContentOct, 2016- Nov, 2024
Experience
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Resurge Digital
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Australia
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Advertising Services
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1 - 100 Employee
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Graphic Designer
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Jul 2022 - Present
✯ Designing and producing creative assets for websites, digital and email marketing campaigns. ✯ Assisting the team with various marketing design projects. ✯ Designing and producing creative assets for websites, digital and email marketing campaigns. ✯ Assisting the team with various marketing design projects.
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The Emporium Barber
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Australia
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Consumer Services
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1 - 100 Employee
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Marketing Assistant
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Jan 2019 - Jun 2021
Front office and administration duties. Greeting clients making guests feel welcomed and valued, answering and directing phone calls, handling company inquiries, and solving problems. Stock control and Shopify management of online sales and support in shipment orders. Marketing collateral. Collaborating with online communication planning and social media increases engagement and online sales. Key Achievements: ✯ Improve the engagement between customers x barbers by including a staff profile section on the website in order to create a sense of trust in the customers. ✯ Created a communication plan in order to educate staff and customers through The Emporium Barber services. ✯ Using social media and design skills in order to create flyers and pictures to promote business on social media channels. Show less
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CCD Pty Limited
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Brisbane, Australia
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Marketing Consultant
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Oct 2017 - Jan 2019
As a Marketing Consultant, I deliver plans to increase organisation branding and sales by collaborating with the manager by serving as a freelance marketing consultant. I play a key role as social media manager implementing social media strategies, engaging with customers on social networks, fostering adoption of social media tools, and reporting to upper management. I co-operate with the manager to create buyer identities by defining positioning statement, unique selling proposition, and developing key brand messages. ✯ Captured new customers by generating social media channels from scratch as well as raised the visits of coffee shop by 17% by creating google business account. ✯ Received proposal of a new investor business to business overseas by creating social media channels from scratch for appeal to target audience. ✯ Produced marketing collateral by designing logo for new products; utilised designing tools. Show less
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Mizzie The Kangaroo
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Australia
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Retail
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1 - 100 Employee
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Social Media Manager
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Mar 2018 - Jun 2018
As a Social Media Manager, I maintained social media channels in an efficient manner by developing content in accordance with targeted audience to achieve goals. I managed corporate e-marketing campaigns on regular basis by preparing attractive content and making procedures/strategies and analytic reports to increase brand awareness. I formulated monthly analytic reports to improve effectiveness of social media programme and campaigns. ✯ Improved number of fans and followers by 25% within three months by effectively managing social media channels in line with brand aesthetic. ✯ Elevated new online store sales by 30% on Skebbsys by making cost-effective recommendation for e-commerce partnership. Show less
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Mizzie The Kangaroo
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Australia
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Retail
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1 - 100 Employee
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Marketing Intern
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Mar 2016 - Jan 2017
As a Marketing Intern, I liaised with director to oversee business online presence and research in an efficient manner. I conducted international market research to identify customer need and trend. I administered e-commerce web pages by preparing content and posting regular updates. I generated eDM campaigns and WordPress updated by effectively managing databases of customers. ✯ Provided cost-effective suggestions for e-commerce enterprise, raising 30% sales of new online store. ✯ Controlled business-to-business (B2B) and business to client (B2C) online sales and supported in shipment of orders. ✯ Organised an international marketing research programme to enlarge business in North America and European markets, while emerging as first stockist in Canada. Show less
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Groupon
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United States
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Technology, Information and Internet
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700 & Above Employee
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Quality Assurance Analyst
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Dec 2011 - Apr 2015
As a Quality Assurance Analyst, I assured all deals in pipeline and according to organisation procedures and standards along with customer needs. I co-operated actively with all stakeholders by ensuring all inconsistencies in upcoming deals resolved accordingly. I trained sales team by designing collaborative newsletter to guide and provide assistance resulting in improve performance. ✯ Enhanced internal communication resulting in mitigation of rejected contracts by 50%. ✯ Conducted contract analysis of at least four states from Brazil including the greatest city São Paulo. Show less
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Itaú Unibanco
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Brazil
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Banking
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700 & Above Employee
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Junior Analyst
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Mar 2011 - May 2011
A temporary contract in one of the main banks from Brazil, helping in the analysis and data transfer systems due to merger bank. A temporary contract in one of the main banks from Brazil, helping in the analysis and data transfer systems due to merger bank.
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Dupont do Brasil
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São Paulo Area, Brazil
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Junior Analyst
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Dec 2008 - Sep 2010
I was responsible for the import & export invoices payment, financial reconciliation and update reports via SAP and excel pivot tables. I was responsible for the import & export invoices payment, financial reconciliation and update reports via SAP and excel pivot tables.
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Procter & Gamble
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United States
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Manufacturing
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700 & Above Employee
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Administrative Assistant
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May 2007 - Dec 2008
Firstly, I’ve had worked as Marketing Assistant in the division Iams Co. Responsibilities: - Customer service. - After sales customer assistance. - Monthly sales performance charts. - Guided and controlled distributors actions. After five months, I was promoted to Logistic Assistance in the P&G division, where I took responsibly for: - Invoice carriers' and suppliers' payment. - Freight analysis. - Prepared control spreadsheets. - Analysed and solved logistics issues. - Financial and operational backlogs of each carrier. - Relationship management with carriers and P&G subsidiaries throughout Brazil. - Knowledge of SAP / MySAP systems. Show less
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Receita Federal
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Government Administration
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700 & Above Employee
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Internship
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Nov 2005 - Apr 2007
- Customer service. - Conducted lectures to taxpayers. - Organized documents. - Inventory control and place orders. - Customer service. - Conducted lectures to taxpayers. - Organized documents. - Inventory control and place orders.
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Education
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2021 - 2022
Billy Blue College of Design
Master in Design, Graphic Design -
2019 - 2020
Entrepreneur Education
Diploma, Graphic Design -
2018 - 2019
Australian Pacific College
Social Media Marketing -
2017 - 2018
Australian Pacific College
Marketing & Communication Cert. IV, Marketing -
2016 - 2017
ILSC
Certificate II, Customer Engagement -
2014 - 2015
Centro Universitário das Faculdades Metropolitanas
MBA em Marketing -
2013 - 2013
Escola Superior de Propaganda e Marketing
Competitive Intelligence Oriented to Results -
2013 - 2013
Senai
Internal Auditor, Quality Control -
2012 - 2013
Obra Social Dom Bosco
Técnico em Confecção, Moda -
2004 - 2007
Unicastelo
Bachelor of Business Administration (B.B.A.)
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