Fatima Clemente

Senior Network Incident Manager (Core Network & Event Management) at TELUS International Digital Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Credentials

  • IT Information Library Foundations Certification (ITIL) 4
    PeopleCert
    May, 2023
    - Nov, 2024
  • Incident Command System (ICS - 100)
    ICS Canada
    Oct, 2020
    - Nov, 2024
  • LEAP - Business Analytics
    TELUS International Philippines
  • Lean Six Sigma White Belt Certification
    TELUS International Philippines

Experience

  • TELUS International Digital Solutions
    • Canada
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Network Incident Manager (Core Network & Event Management)
      • Nov 2022 - Present

    • Network Incident Management (Situation Management & Community Response)
      • Jan 2022 - Nov 2022

    • Business Analyst II (Corporate Systems & Application Incident Management)
      • Jun 2019 - Jan 2022

  • TELUS International Philippines
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Quality Assurance Analyst
      • Jan 2015 - Jun 2019

Education

  • Asia Pacific College
    A.B. Psychology
    2016 - 2021
  • AMA University
    B.S. Cyber Security
    2023 -

Community

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