Fatima Carla Pangilinan

Administrative Assistant at O2 Ad Agency
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Advertising Services
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2016 - Present

      -Client Servicing. -Composes Emails, letters, memorandums, develop charts and graphs. -Answers telephones, Emails, text messages and inquiries within assigned scope of responsibility. -Schedules appointments, maintains calendars, allocates manager’s time. -Schedule meetings and reserve room for meetings. -Distribute mails. -Maintains files and financial records. -Prepares and expedites purchase orders and direct payments, etc. -Maintains attendance reports, leave records, trip records and logs. -Maintains and process forms. -Perform other duties designed. Show less

    • Administration
      • Dec 2014 - Jan 2016

      Dealing with post. Making sure that there is enough stationery. Answering the telephone and passing calls. Reception duties such as greeting and looking after visitors Typing and setting up documents such as letters and reports. Keeping computer up to date. Filing. Managing staff appointments. Setting up meetings and taking up a minutes. Maintain positive working relationship with clients for business growth. Develop effective business presentations according to the client needs. Show less

  • Eve’s Garden Restaurant
    • Parklane Mall, Selegie Road Singapore, Singapore
    • Hostess / Waitress
      • Feb 2014 - Oct 2014

      Greeting customers as they arrive and showing them to their table. Giving out menus and taking orders for food and drink. Serving food and drinks. Dealing with bill payments. Making sure are tables are clean and tidy. Greeting customers as they arrive and showing them to their table. Giving out menus and taking orders for food and drink. Serving food and drinks. Dealing with bill payments. Making sure are tables are clean and tidy.

  • Bliss Hotel
    • Dolores, City of San Fernando, Pampanga, Philippines
    • Front Desk Receptionist
      • Jan 2013 - Nov 2013

      Answer phones and operates a switchboard. Route calls to specific people. Answer inquiries about the company. Greet visitors warmly and make sure they are comfortable. Call persons waiting for visitor and book them a room to meet in. Schedule meetings and conference rooms. Make coffee and set up food. Ensure reception area is tidy. Coordinate mail flow in and out office. Coordinate office activities. Arrange appointments. Give visitors badges and direct them to where they can sign in. Send email and faxes. Prepare travel Vouchers. Take and relay messages. Perform basic bookkeeping, filling, and clerical duties. Update appointment and calendars. Schedule follow-up appointments. Show less

  • Ace Classic Consumer Inc. (Del Monte Products
    • Baliti, City of San Fernando, Pampanga, Philippines
    • Account Specialist (Food Service
      • Feb 2011 - Apr 2013

      Lead generation using cold calling and on line research Drive the attainment of company sales goals and profitability with distributor sales partners. Develop and solidify business relationships as appropriate to ensure company products are vital to customer business and revenue generating plans. Implement programs with distributors to maximize effectiveness of the allocation of resources Negotiate and execute contracts to establish new partners. Assess value and contribution of existing partnerships and make changes when necessary. Identify existing accounts that would have a greater contribution to Nonin sales if given the resources of an outside account manager. Ensure transfer to Distributor and Key Account Manager is successful, and exceeds customer's satisfaction. Partner with product management to identify, establish and roll out revenue generating marketing campaigns to distributors. Share market feedback to product marketing management and sales leadership. Manage contract negotiations with management assistance and legal counsel as required. Respond and resolve distributor questions and concerns in a timely manner Manage revenue results and progress to forecast Forecast revenue to sales management. Show less

  • Classic Brand Distributor Inc.
    • Baliti, City of San Fernando Pampanga
    • Account Specialist (Public Market)
      • Aug 2010 - Dec 2010

      Coordinate with Account Managers in managing account activities and processes. Analyze and manage account renewal process. Analyze and resolve client queries in accurate and timely manner. Maintain positive working relationship with clients for business growth. Develop effective business presentations according to the client needs. Develop and maintain client reports. Review reports for accuracy and integrity. Manage endorsement requests and change requests from customers. Provide excellent customer service to ensure customer satisfaction. Organize staff training for performance and skill developments. Ensure client deliverables are in accordance with company standards Execute and manage assigned work within allotted timeline and budget Execute and manage assigned work within allotted timeline and budget Organize account meetings and provide agendas and meeting notes. Show less

Education

  • University of the Assumption
    Bachelor’s Degree, Computer Science
    2006 - 2010

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