Fathema Alam
Enterprise Digital Account Assistant at Practice Promotions- Claim this Profile
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Topline Score
Bio
Credentials
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Creativity Boot Camp
LinkedInMar, 2022- Nov, 2024 -
Ideas That Resonate
LinkedInMar, 2022- Nov, 2024 -
Improve Your Creativity Skills
LinkedInMar, 2022- Nov, 2024 -
The Five-Step Creative Process
LinkedInMar, 2022- Nov, 2024 -
Breaking Out of a Rut
LinkedInFeb, 2022- Nov, 2024 -
Learning Brainstorming
LinkedInFeb, 2022- Nov, 2024
Experience
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Practice Promotions
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United States
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Advertising Services
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1 - 100 Employee
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Enterprise Digital Account Assistant
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Aug 2022 - Present
- Proficient in all tasks a level 1 account manager can perform- Coordinates, delegates, and ensures completion of tasks to Digital AccountResources- Gathers and creates client’s social posting- Posts and updates client’s blogs, tweaking for SEO performance- Assists with website edits- Manages email lists- Manages email campaigns and templates- Assists with client systems- Vendasta- Engage email system- Agency Analytics- Basecamp- Assists with filling out their completed items on master implementation tracker- Reviews SEO performance with level 3 and makes updates as needed- Ensures client is getting results with email campaigns- Ensures client has a growing volume of online reviews- Works to actively build marketing knowledge, digital marketing understanding andproficiency- Actively working to gain more communication and organizational skills to improveeffectiveness of daily work- Practices open and real communication at all time with team keeping them up todate with your clients and area Show less
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Digital Account Manager Marketing Intern
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Jun 2022 - Aug 2022
- Working closely with team digital marketers on the digital marketing systems for physical therapy practices- Assisting account managers with project management to ensure everything is correct in our clients digital marketing platforms- Business Center profiles- Google Analytics integrations- Wordpress website edits- Learning on-the-job to do tasks I may not have experience with- Using knowledge and experience in marketing and communication and building on that - Using excellent organization skills and my ability to take great notes to keep projects moving along- Using investigative skills to research clients to provide information and advice that will help them succeed the most- Following tasks through to completion- Solving problems in an efficient and timely manner - Being disciplined and having excitement working from home- Working with a remote team and thriving in a fast-paced environment - Learning about different areas of marketing and how teams in a marketing agency work together as a cohesive group Show less
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Virginia Commonwealth University
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United States
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Higher Education
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700 & Above Employee
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Programming Assistant
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May 2021 - May 2022
- Assists RLH (Residential Life & Housing) staff with the creation of bulletin boards, door decorations, fliers, posters, and other various projects. - Provides necessary support (in the form of workshops, resource development, and project completion, etc.) to meet the changing needs of Residential Life and Housing. - Provides excellent customer service and event information for RA's (Residential Assistants), RAM CAMP Directors and Leaders, RHA members, Community Council members, Graduate Assistants, Hall Directors, and NRHH members. Show less
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Virginia Commonwealth University - School of Business
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United States
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Higher Education
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1 - 100 Employee
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Front Office Assistant
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Aug 2020 - May 2022
• Performing general clerical duties (e.g. copying, filing) • serving as a receptionist (e.g. answering phone, scheduling appointments) • executing tasks provided by the Dean of Undergraduate Studies, Program Coordinator and Academic Advisors • working independently with minimal supervision • ensuring the office operates efficiently by bringing initiative and creativity to the position • providing excellent customer service (interacting with students and/or faculty in a problem-solving context) • proficiency in Microsoft Office (Word, Excel, PowerPoint) Show less
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POSH Beauty Essentials
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United States
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Personal Care Product Manufacturing
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1 - 100 Employee
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Social Media Content Creator
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May 2020 - Aug 2020
• Lead and supervise writing team, distribute and assign tasks • Create marketing content for social media and write and edit published articles for Blog • Assist in expanding features, managing, and developing the growing target market • Conceive, design, and develop advertising strategies for cross platform • Shape brand identity by utilizing concepts such as brand voice through social media • Lead and supervise writing team, distribute and assign tasks • Create marketing content for social media and write and edit published articles for Blog • Assist in expanding features, managing, and developing the growing target market • Conceive, design, and develop advertising strategies for cross platform • Shape brand identity by utilizing concepts such as brand voice through social media
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Thompson Hospitality
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United States
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Hospitality
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300 - 400 Employee
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Hostess
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May 2019 - Aug 2019
• Answering incoming telephone calls in a prompt and professional manner and according to Pheast standards. Records and administers messages accurately. • Recording reservations precisely, special requests and concerns as necessary. • Organizing reservations to successfully seat entire dining room, running efficient waits and call ahead diners • Possessed knowledge of food and beverages served as well as promotions and special events. • Understanding the mechanics of service and can display tables for large parties. Able to set tables in accordance with Pheast guidelines. Show less
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Victoria's Secret
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Dec 2018 - Jan 2019
• Proactively engaged with customers, read cues and answered all inquiries • Distributed a friendly and efficient cash wrap experience, processing customer transactions precisely and skillfully • Processed merchandise to be floor ready, managed back room and under stock to brand standards • Restored merchandise to brand standards to guarantee product is placed on the sales floor and accessible for purchase • Assisted with other projects as desired including markdowns, re-tickets and the mark out of stock process Show less
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Education
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2018 - 2022
Virginia Commonwealth University
Bachelor of Interdisciplinary Studies, Communication and Media Studies
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