Campaign Activation Specialist

• Nov 2022 - Present

Sr. Manager of Campaign Operations

• Nov 2020 - Nov 2022

Campaign Manager

• Jan 2020 - Nov 2020

Campaign Operations Coordinator

• Nov 2018 - Dec 2019

Admin and Operation Executive

• Oct 2018 - Nov 2018

General Manager

• Apr 2018 - Nov 2018

Product Consultant

• Oct 2017 - Jul 2018

• Monitor data usage trends (ie. Facebook, Instagram, WhatsApp) and recommend changes required to improve the business. • Plan major projects in the pipeline and guide the team developing the Project Implementation Plan. • Track and measure performance of KPIs • Address customers’ issues which include technical issues and commercial issues. • Train the team for improvement. • Guide the team to investigate the issues which have impacted business KPIs or the customer experience. • Keep an eye on the market for opportunities and threats. Show less

Product Manager

• Nov 2016 - Oct 2017

1.1New Product and Service Development:Responsible for managing the entire process of conceptualization, through to launch, of new Data solutions and services (Roshan proprietary, or 3rd Party Services).1.2Technology Roadmap Definition:Definition of service architecture (bearers, service delivery systems, in conjunction with Technical teams)1.3Project & Programme Management:Responsible for Program Management for all Mobile Data projects as identified and approved in Roshan’s Product and Service Roadmap. This typically involves generating service specifications, service development, business process design and implementation, marketing communications development through to service launch, as specified in Roshan’s Product Development Process.1.4Product and Service Compliance:To ensure that launched Data services (both Roshan proprietary and 3rd Party Data services) meet quality assurance standards of Roshan, as well as revenue assurance standards.1.5Product Management (Product Financial Viability, Document & Process Management, QOS Monitoring, Reporting):Responsible for preparation of financial business case for all projects, in order to ascertain the financial viability of all Mobile Data projects, and to ensure that all launched products meet Roshan’s expected margins.Financial viability product analysis at the point of product implementation and management. This includes; financial business case for all projects, in order to ascertain the financial viability of all NPD and Data projects, and to ensure that all launched products meet Roshans expected margins.Ensures timely collation and publishing of all product and services KPI reports on a daily, weekly, monthly, and annual basis.Conducts health checks for all launched products and reports on continued viability.Product Technical Quality Reviews and interventions as required (including but not limited to timely escalation to Group NPD)Product Commercial Performance Reviews and interventions as requir Show less

Senior Product Coordinator

• Jul 2015 - Oct 2016

To launch new products, add new features to the existing products. Controlling the Pre-launch, Launch and Post Launch activities and follow up.

Central Executive Council Member

• Feb 2012 - Feb 2014

World Organization of Students and Youth (WOSY) is a non-profit organization which works for international students in India. WOSY hold various seminars and conferences on national level once in a year. And it has various other programs in different cities separately for different University students. World Organization of Students and Youth (WOSY) is a non-profit organization which works for international students in India. WOSY hold various seminars and conferences on national level once in a year. And it has various other programs in different cities separately for different University students.

Admin Officer

• May 2009 - Jul 2011

Instructor

• Jan 2008 - Jul 2011

English Instructor and Maths Instructor.