Experience

Rightio

• United Kingdom
• Utilities
• 1 - 100 Employee

• Logistics Advisor

  • Nov 2018 - Present

  • My day to day duties include effectively dealing with engineer’s queries and taking responsibility. • I also allocate engineers to jobs, ensuring engineers have work all the time. • Processing payments with customers. • I also deal with unforeseen issues with jobs and deal with them in a professional manner. • My day to day duties include effectively dealing with engineer’s queries and taking responsibility. • I also allocate engineers to jobs, ensuring engineers have work all the time. • Processing payments with customers. • I also deal with unforeseen issues with jobs and deal with them in a professional manner.



Connect

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales And Service Agent

  • Sep 2017 - Oct 2018

  • I have solved customer queries by thoroughly understanding the issue and responding back via verbal and written communication. • I logged customer queries appropriately and accurately according to Connect’s policy. • I received 5* reviews on Trust Pilot. • I achieved my target of £12,000 one month by upselling and selling domestic parts via phone. • I have solved customer queries by thoroughly understanding the issue and responding back via verbal and written communication. • I logged customer queries appropriately and accurately according to Connect’s policy. • I received 5* reviews on Trust Pilot. • I achieved my target of £12,000 one month by upselling and selling domestic parts via phone.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Consultant

  • Jun 2015 - Jul 2017

  • I exceeded my target by £6,500 in sales at John Lewis. • I assessed customer needs by building a rapport advised recommendations to increase my sales and assisted with other customer queries using my own initiative. • I also kept the shop floor tidy and replenished stock. • I exceeded my target by £6,500 in sales at John Lewis. • I assessed customer needs by building a rapport advised recommendations to increase my sales and assisted with other customer queries using my own initiative. • I also kept the shop floor tidy and replenished stock.